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  1. Sales Invoice | Delivery address - Update for individual invoice

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    37 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, we appreciate the comments about your needs in this idea.

    We get the importance of being able to set a delivery address for an individual invoice and have that address remain tied to that invoice, without overwriting the delivery details on past invoices or changing the default details for the contact.

    With a clear understanding of the risks in altering historical invoice delivery details and delving into the wide range of workflows this feature would support, we want you to know this is something we’re looking to solve.

    We have a larger project around being able to support multiple addresses per contact in invoicing, and as part of this we’ll be enabling the ability to update delivery address details on an invoice-by-invoice basis.

    There are few steps for us to get through before we can deliver and get this in your hands but I’ll be sure to share…

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    Gina Blackburn commented  · 

    This is something that we are also struggling with... seeing that this issue was raised a LONG time ago and still not solved has amazed me. I am new to this system and cannot understand why we can't change the client name / address on individual invoices without it affecting the 'Saved' information and previous invoices sent.

    One of our clients has multiple factions within the same company. The billing address is always the same, as is the department processing the payment. However the client name listed on the invoice keeps changing, i.e. Joe Bloggs Ltd / Joe Bloggs Homes Ltd / Joe Bloggs New Homes Ltd... etc. etc.

    We need to be able to make these individual changes to an invoice but still leave the standard client information on the system for the other invoices.

    PLEASE get this sorted.

    Thanks

    Gina Blackburn supported this idea  ·