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Hi everyone, apologies for the gap since our last update.
We appreciate your ongoing feedback and additional detail that’s been shared in this thread.
A dedicated units-of-measure field for line items isn't something we've committed to building as a standalone feature, though it's one we're actively considering as part of a wider look at extending invoice documents to better serve our customers.
For now, connected apps in the Xero App Store remain an immediate option to meet needs expressed. We'll post an update here as this broader work develops.
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Inventory management is a core component of any accounting software—especially for trading or other businesses where goods movement, pricing accuracy, and stock control are vital. However, there is a noticeable gap in Xero’s current inventory and purchasing workflow that impacts internal controls and cost accuracy.
At present, there is no mechanism in Xero that ensures the Storekeeper or Receiver is clearly informed about what exactly is expected to be received as per the Purchase Order. This creates a control issue—the receiving personnel may not have visibility over item descriptions, quantities, or agreed pricing, leaving room for errors, mismatches, or even misuse.
Further compounding the issue is the lack of clarity and integration around units of measure (UOM). An item’s cost can vary significantly based on the UOM used (e.g., carton, box, unit), and if this is not clearly defined in the Purchase Order and matched at the time of receipt, the price comparison and procurement approval process becomes ineffective. This not only undermines cost control but can also lead to accounting discrepancies.