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  1. Organisation settings - Ability to wind back/restore to a previous date

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    27 comments  ·  For small businesses » Settings & user roles  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, thank you for your engagement here in product ideas. While we appreciate wanting a direct option to be able to restart or restore an organisation at a point in time this isn't something we have intentions of developing for in Xero atm.

    Xero performs daily backups of customer data to protect against data corruption and hosting service failures. However, these backups are not available for users to restore their organisation to a previous state.

    Many actions in Xero are reversible (for example Remove & Redo on bank transactions) we have a help article on Xero Central that may help for some of the scenario's you're after, you may find the History & Notes is useful in determining what actions have been recently made so you can 'undo' these.

    For future cases, if you're looking to try out a feature and not sure how it will work the demo…

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    Debbie Cundy commented  · 

    undo is a basic need and critical to none accountants especialy when your software has no explainations or warnings. regardless of of if the error is due to a faiure with the human or with the app. Those of us who do their own accounting need software set to allow sytems to be learned Plus mistakes to be corrected . if you cant roll back to a given day provide human support to allow access to fix the errors along with your clients/subscribers. on the day its required !

    Debbie Cundy supported this idea  ·