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    Hi everyone, thank you for sharing how the current tracking limits impact your reporting and tracking of different aspects of your business and processes. We know this is an important capability.

    We’re exploring how we might tackle the needs in this idea and enhance Tracking Categories for the future.

    While we can't commit to developments at this stage, we want you to know we hear the support and feedback from our community on this.

    We’ll provide another update as the direction for this feature becomes clearer.

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    Giselle . commented  · 

    As our reporting needs grow, more flexible tracking categories are becoming increasingly important. We need to analyse revenue and costs by department, cost centre, salesperson, client and other dimensions to support our dashboards and business decisions.

    The current limitation makes it difficult to capture the detail we need. Based on our assessment, Bukku offers similar functionality at a lower cost in the Malaysian market, with more flexible tagging options that appear better suited to our requirements.

    We’ve raised this request several times and would appreciate a clear update on whether it can be addressed before the end of this year. We would prefer to continue using Xero, but if this limitation remains, we may need to consider moving to another accounting system that can better support our reporting needs.

    Giselle . supported this idea  · 
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    Giselle . commented  · 

    As our reporting needs grow, more flexible tracking categories are becoming increasingly important. We need to analyse revenue and costs by department, cost centre, salesperson, client and other dimensions to support our dashboards and business decisions.

    The current limitation makes it difficult to capture the detail we need. Based on our assessment, Bukku offers similar functionality at a lower cost in the Malaysian market, with more flexible tagging options that appear better suited to our requirements.

    We’ve raised this request several times and would appreciate a clear update on whether it can be addressed before the end of this year. We would prefer to continue using Xero, but if this limitation remains, we may need to consider moving to another accounting system that can better support our reporting needs.

    Could you please share any planned improvements and the expected timeline?

    Thank you for your attention and support.