Skip to content
← Share and support customer ideas for Xero

Settings and activity

1 result found

  1. Customer Statement - Send an overdue invoice statement

    317 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    50 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, it's great to have the insights from your support and comments here. We understand how sending overdue statements would help in cashflows and reduce steps in following up on the most important payments from customers.

    We appreciate the needs you've shared and want you to know this is high on our teams radar. While it's not on the roadmap just yet, this is something we'd like to address and the team have done some initial discovery of.

    We'll be sure to share further updates on this with you all, here.

    Martyn OBrien supported this idea  · 
    An error occurred while saving the comment
    Martyn OBrien commented  · 

    Chasing overdue invoices is an important part of bookkeeping.
    If was chase overdue invoices individually, this can be time consuming but also multiple emails with similar subjects get ignore, flagged as spam and can be missed.
    It makes more sense to issue an Overdue Statement when chasing invoices, this can include all payments due or overdue.
    Ideally this should also add a late fee invoices where appropriate.