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26 votes
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Dave Trayner
supported this idea
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27 votes
Thank you for your candid feedback and engagement on this idea. The good news is we're actively working on a complete rebuild of this report on our new reporting platform ✨. This project is a top priority and is specifically designed to solve the issues you've raised. The new report will automatically pull in filed return amounts, allow you to drill down into transactions, and always show a correct, cumulative unfiled balance. We're in the development phase, and we’re also actively gathering feedback on the ability to make manual adjustments in the new report, which we know is a critical requirement. We are committed to delivering a report that makes this essential part of your workflow easier and more reliable. We'll be back with another update as we make progress 😊
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Dave Trayner
commented
I also hit this problem and reported it to Xero Support. It took 7 replies with various suggestions to me over a period of 2 weeks before it was finally revealed to be a failing of the Xero Software.
Xero fails to recognize or record any manual entries made to the GST Reconciliation Report and wipes them ALL on rolling forward to a New Year. It is UNACCEPTABLE that the GST Reconciliation Report is NOT FIT FOR PURPOSE !
And completely ridiculous to be expected to manually enter all GST Filed totals from the start of organisation to be able to use the report.
The enhancement needs to be escalated as it is a major failing of the Xero Reporting.
At our recent ATAINZ Regional Meeting all 14 members present stated they are unable to use this report in its present useless format
Dave Trayner
supported this idea
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As a Tax Agent we routinely file GST Returns to IRD using Bulk Upload, as it gives us a record and detail of all GST Returns we have filed as an Agency.
Particularly as some of our clients are not using Xero.
However for those clients using Xero by filing in this method, we are then unable to flag their GST Returns as having been filed. The Return instead only shows as being Finalised.
We have had concerns then raised by clients on checking their GST Returns to see that their Returns have not been filed with IRD. And who then demand to know why we have invoiced them for this work, when Xero plainly shows the Return had not been filed.
We need a workaround in order to show Returns have been filed even when not filed thru Blue Xero.