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  1. New invoicing: Remove / turn off online payments option

    55 votes

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    32 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    Not in pipeline  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, we thoroughly appreciate the feedback we've received from our community here.

    I want to share that our product team have made a recent change for the banner that you receive in invoicing, so now if you choose to 'dismiss' this it'll be permanent and the banner will no longer appear.

    We want to be open that we don't have any plans to provide the ability to turn off online payments for an organisation completely.

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    April Muirden commented  · 

    This is generating significant cost to have Xero choose to create something that can only be removal manually for each invoice when opened.

    This is choice made by Xero with an adverse impact on customers, hence it indicates a mindset that is not customer focused.

    April Muirden supported this idea  ·