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  1. XPH - Bulk address change from Client group

    101 votes

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    29 comments  ·  Xero Partner Hub » Clients  ·  Admin →
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    In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we appreciate the feedback we've received on this change and while this was an intentional change this is something our product teams are monitoring feedback of very closely and considering improvements around in the new clients experience.

    While we can't make any commitments atm I will be certain to share any plans with you all here.

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    Rose Cooper commented  · 

    "Hi everyone, we appreciate the feedback we've received on this change and while this was an intentional change this is something our product teams are monitoring feedback of very closely and considering improvements around in the new clients experience."

    I'm sorry but the intentional change has clearly created more work for users than to streamline processes. Clearly this change has not gone down well with users and am amazed that the product team has not immediately re-instated the function. What would normally be a two minute job for me to change the address on a group of 10 entities, now takes in excess of half an hour and the fact when you look at the group as a whole and addresses are no longer visible (instead replaced with email addresses) with no option to add in an address column - this had been very detrimental to my day to day client updates tasks. Please listen to the feedback and sort asap.

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    Rose Cooper commented  · 

    The removal of this has created so much extra work for me. It definitely needs to be re-instated. And the address column also needs to be added back in to the group view.

    Rose Cooper supported this idea  · 

  2. XPM group view - Main email

    11 votes

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    6 comments  ·  Practice tools  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Thanks for sharing your idea here, Rosalie - Is there a particular reason you'd find it useful to view the email address here? 

    This would be good detail to share back with the team, and may help others to see how this could benefit them too 🙂

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    Rose Cooper commented  · 

    With the new updates, the address column has been removed completely with no option to add it back in!!