Settings and activity
2 results found
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238 votes
Thanks for all the engagement and sharing how valuable this feature is to managing your clients with Xero.
I understand the desire for another update and am pleased to share that this is something our product teams will be addressing and are working on developing within the new unified client experience.
I'll share more news here as this gets closer to release.
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Rose Cooper
commented
"Hi everyone, we appreciate the feedback we've received on this change and while this was an intentional change this is something our product teams are monitoring feedback of very closely and considering improvements around in the new clients experience."
I'm sorry but the intentional change has clearly created more work for users than to streamline processes. Clearly this change has not gone down well with users and am amazed that the product team has not immediately re-instated the function. What would normally be a two minute job for me to change the address on a group of 10 entities, now takes in excess of half an hour and the fact when you look at the group as a whole and addresses are no longer visible (instead replaced with email addresses) with no option to add in an address column - this had been very detrimental to my day to day client updates tasks. Please listen to the feedback and sort asap.
An error occurred while saving the comment Rose Cooper
commented
The removal of this has created so much extra work for me. It definitely needs to be re-instated. And the address column also needs to be added back in to the group view.
Rose Cooper
supported this idea
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11 votes
Thanks for sharing your idea here, Rosalie - Is there a particular reason you'd find it useful to view the email address here?
This would be good detail to share back with the team, and may help others to see how this could benefit them too 🙂
An error occurred while saving the comment Rose Cooper
commented
With the new updates, the address column has been removed completely with no option to add it back in!!
Why is Xero not responding to all our very valid concerns? I feel we are all being ghosted. Time to front up Xero and explain. Better still action our requests and re-instate this feature immediately and make our lives easier!