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  1. 787 votes

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    Hi team, we have some updates to share. Before we dive into the details, we want to be clear that while we’re committed to monitoring, learning, and refining the Homepage, we don’t intend to return to the previous Dashboard style or its column-based widget layout.

    A few months back, we rolled out several enhancements to the "Edit homepage" capability to give you better control over your layout, including:

    • Widgets that remain stationary until they are dropped into a new placement
    • A "shadow" preview showing exactly where a widget will be placed during drag-and-drop
    • Refined animations for a much smoother visual experience
    • Improved on-page guidance regarding how to save multiple layouts across different screen sizes

    In addition to the existing size options for Chart of Accounts and Cash In and Out, our team is currently building smaller widget sizes for Invoices Owed to You, Bills to Pay, Chart of Account, Cash…

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    Peter Burgess commented  · 

    100% agree with recent comments - Xero, please let us access the old home page. The new home page is hopeless! Xero - are you listening?

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    Peter Burgess commented  · 

    Months of comments below and nothing has improved - very disappointing.

    This will continue to alienate those of us who used to think positively of Xero as our 'go-to' cloud accounting solution.

    The lack of interaction from Xero on this forum is an example of what not to do when it comes to customer service!

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    Peter Burgess commented  · 

    Please provide the option to go back to the old layout. This new layout is very poor.. I've been using it for a month and it's simply woeful compared to the old dashboard. Of course Xero never listens, so I'm back shouting into the void.

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    Peter Burgess commented  · 

    Thanks for the extra info @Chris - sounds interesting!

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    Peter Burgess commented  · 

    @Chris Curlett - how do the products compare? For a lot of us, a move away from Xero would be complicated.

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    Peter Burgess commented  · 

    @Avei - I recommend raising a support ticket with Xero and letting them know about this thread and encouraging Xero to engage. If everyone did that maybe enough attention would be paid. I've raised a ticket a week ago and have highlighted how active this thread is. The more people that contact Xero the more likely they are to do something about this.

    Peter Burgess supported this idea  · 
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    Peter Burgess commented  · 

    I recommend raising a support ticket with Xero and directly referencing the feedback here (a link to this page). It seems that they're not monitoring or communicating via this forum.

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    Peter Burgess commented  · 

    I'd suggest it's time for Xero to actually survey their paying customers and see if they actually want to keep this very poorly designed home page. This product ideas page does not give a clear impression of how the majority of people feel. I think it's fair to say from the comments below that most commenters hate the new home page. Is Xero listening?

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    Peter Burgess commented  · 

    @Kelly Munro This new homepage update is such a huge step backwards. It really is very inferior to the previous layout - from a usability point in particular. You have received loads of feedback (many many comments below) on how bad this update is - it really should be possible for your users to choose the old layout while you work on improvements.

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    Peter Burgess commented  · 

    The new dashboard layout is disappointing. The previous layout is by far my preferred. Simple and easy to access all the information I need. The new layout appears to be a significant step backwards.
    Also, usability when moving around and resizing widgets in poor. Just aligning all my bank accounts in a column on the far right is a feat in itself.. each time you drag a widget to the left, an existing widget on the left then pops out to the right. The layout is cluttered and blocky.. maybe delay the rollout until you can improve on what you had before?

  2. 72 votes

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    Hi everyone, we really appreciate your feedback and the growing support this idea has received. Our product teams have been taking on board all that our customers have shared back on the new Homepage and are currently working on improvements to the sizing of some of the widgets including the Invoices owed to you and Bills to pay widgets - The intention is to provide a smaller widget size in which drafts will be shown beside the chart instead of below, helping the visibility and ease of use as you're after here.

    I'll be sure to round back and update you when this is delivered 🙂

    Peter Burgess supported this idea  · 
  3. 70 votes

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    Hi everyone, thanks again for sharing input on widget placement on the homepage.

    As mentioned in our last update, once you Edit Homepage and Save the layout this will be saved for that screen size. If you change screens a prompt is also surfaced to explain that you may want to reset and save your layout.

    While we don’t have plans to allow vertical stacking at this stage, we're improving the edit experience. This will make it easier to see how changing a widget's position shifts other items on your screen. I’ll let you know as soon as this is released.

    Peter Burgess supported this idea  · 
  4. 486 votes

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    Hi everyone, we know being able to have more control over widgets on your Homepage will improve our users experience and want to share a quick progress update on where things are at:

    Currently the Cash In & Out and Chart of Accounts Watchlist widgets have toggle options for smaller and larger size options.

    Right now, our product team is actively working on expanding and improving size optionality (rather than just the ‘larger’ ‘smaller’ selections) to more widgets - This will include the Invoices Owed to You, Bills to Pay, Chart of Account, Cash in and Out and Recent Invoice payments widgets. The approach we’re taking will give you additional size selections for these widgets, and more customisation of what’s shown within the widgets.

    Understanding from feedback, that our customers are looking for even more flexibility beyond these size options, our team is continuing to explore further enhancements that'll be…

    Peter Burgess supported this idea  ·