Settings and activity
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27 votes
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Jeremy Morse
commented
Boosting this idea. Please Xero, please!
We make payments for rental tenancies and (not surprisingly) their processes allocate inward payments according to the details on the payment reference. When Xero 'helpfully' collates those payments into a single line, our creditors' automated systems (not surprisingly) apply the payment to the SINGLE LINE REFERENCED IN THE PAYMENT, even when we have wasted our time correctly entering that detail to the invoices in the first place.And please don't tell us that this is what remittance advices are for, because we're talking about sophisticated high-transaction-volume entities who have automated systems for a reason.
It's not 'I'm quitting Xero if this isn't fixed' kind of bad, but it's pretty darn annoying to deal with.
Jeremy Morse
supported this idea
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PS Baffling that this is a known bug and still hasn't been addressed- ie that there's not the option to 'opt out' of collated payments. Or if it is, that this isn't as intuitively obvious as other Xero features.