Hi team, we appreciate the feedback we've received around the need to manually refresh widgets on the homepage for organisations with higher volumes of data.
Our product teams have been paying close attention and monitoring usage and we have recently released an update that will improve the experience for these larger organisations - Reducing the automatic update from 24 hours to 1 hour. Meaning your data is more recent and up to date, and saving you from having to manually refresh as often. 🙂
To reconfirm the rationale and how this works - To help the homepage load efficiently, some widgets in these organisations show data from the last 1 hour by default.
These widgets are designed to automatically update with the latest figures from the last 1 hour when you log in.
If you need to see the most up-to-date numbers in-between the 1-hourly automatic updates, simply click the refresh icon in the top right corner of the widget.
To be clear, this is only applied to organisations with higher data volumes to ensure Xero stays fast and performant for everyone.
We appreciate feedback here, and we're always evolving our experience and will continue to evaluate how we can better serve high volume customers.
Hi team, we appreciate the feedback we've received around the need to manually refresh widgets on the homepage for organisations with higher volumes of data.
Our product teams have been paying close attention and monitoring usage and we have recently released an update that will improve the experience for these larger organisations - Reducing the automatic update from 24 hours to 1 hour. Meaning your data is more recent and up to date, and saving you from having to manually refresh as often. 🙂
To reconfirm the rationale and how this works - To help the homepage load efficiently, some widgets in these organisations show data from the last 1 hour by default.
These widgets are designed to automatically update with the latest figures from the last 1 hour when you log in.
If you need to see the most up-to-date numbers in-between the 1-hourly automatic updates, simply click the…
I need to maintain certain accounts at a zero balance (in & out account). When I reload the home page it does not update the Chart of Accounts Watchlist. I have to also then specifically refresh the Watchlist. This was not necessary with the old home page.
Tracey McCauley
supported this idea
·
I need to maintain certain accounts at a zero balance (in & out account). When I reload the home page it does not update the Chart of Accounts Watchlist. I have to also then specifically refresh the Watchlist. This was not necessary with the old home page.