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  1. Invoicing - Create a Credit Note from a Paid invoice

    43 votes

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    15 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    Gaining Support  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, thank you for the detail in the flows you have when trading that create the need in being able to create a credit note from a paid invoice in Xero.

    While this isn't a feature we have planned for development, it'll be good to keep tracking the interest from our community. We will share if there are any updates.

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    Lucy Irving commented  · 

    There should be an option to create a credit note for a paid invoice, and then generate a refund option. It's nonsensical that you have to delete the payment first before you can apply a credit note - it should be an easy flow where you can easily create a credit note for the invoice and generate a refund payable.

    Lucy Irving supported this idea  ·