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  1. Invoicing - Create a Credit Note from a Paid invoice

    43 votes

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    15 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    Gaining Support  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, thank you for the detail in the flows you have when trading that create the need in being able to create a credit note from a paid invoice in Xero.

    While this isn't a feature we have planned for development, it'll be good to keep tracking the interest from our community. We will share if there are any updates.

    Lara Crestani supported this idea  · 
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    Lara Crestani commented  · 

    so how do we actually do a credit for a paid invoice?
    Customer paid in stripe along with 40 other people that day, the bulk amount hit xero and now i need to reconcile the amount which is out by the refund amount.
    Do i have to unreconcile that particular payment?