Settings and activity
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807 votes
Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.
Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.
While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.
Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on.
We do regularly review all ideas here, and your input is vital. We'll…
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Robert Picone
commented
I would like to see an accounts payable invoice address added to the contact card. I primarily use repeating invoices once a month, my customers use management companies to process their expenses to contractors like me. Under the current system I have to enter the email address for accounts payable in the first email address on the contact card instead of the actual site contact for the customer.
Robert Picone
supported this idea
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So in other words you’re not interested in providing a very common sense feature that would be far easier to implement than some of you’re new “ bells and whistles AI “ features that really don’t provide any extra functionality to the service. Given the dramatic price increases in the past couple of years I can’t see how adding a field for accounts payable invoices is so difficult. Producing and sending invoices is probably the most important function of any accounting software. From my research Xero is about the only online accounting software not offering this very simple feature.