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  1. JAX - Ability to opt out

    7 votes

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    1 comment  ·  Security & support » Privacy  ·  Admin →
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    Not in pipeline  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi Timothy, while we appreciate your feedback I want to be upfront that we don't have any plans to add a complete opt out option.

    JAX has become a core part of how Xero works, which is why we've moved it to always-on. That said, JAX isn't active until you open it and move through the initial consent step, so it won't do anything without you initiating it.

    You won’t be able to turn JAX off for the whole organisation, but you don’t have to use it:

    • If you don’t want to use JAX, simply don’t open it
    • If you don’t want certain people to use JAX, you can manage their Xero roles and permissions so they can’t see sensitive data
    Shannon Gemberling supported this idea  · 
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    Shannon Gemberling commented  · 

    Have the ability to disable AI features. I understand most of the AI in Xero is 'on demand' however the Performance Dashboard for Early Plan subscribers has the Performance Insights Widget on by default and you have to upgrade to be able to remove it. This causes Privacy concerns for some clients.