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  1. New Invoicing - Add last items

    The new invoicing interface currently being rolled out does not include this feature. This feature is fundamental to my use of Xero for invoicing.

    1 vote

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  2. Previously when making a payment once you added the payment it took you back to the awaiting payment screen (where it showed the name just paid and give you the option to send a receipt) now it takes you to the paid screen. This is a real pain when you are doing eft receipts for multiple clients.

    12 votes

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    Hi everyone, completely understand the logic and why you'd want to be returned to this screen once applying a payment. Our team have released an update so you'll now find you're taken to the Awaiting Payments list once a payment is applied to an invoice in new invoicing. Thanks for all sharing with us, here.

  3. If I want to see all invoices for a customer, I have to go to invoices and filter in various ways to get the results I want. This seems counterintuitive. I would expect to go to the customer under contacts and be able to see all information relevant to that customer including invoices.

    2 votes

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    Hi Nicola, you can see all invoices for a customer from the Activity tab of their Contact record. There are options to either view all, or just Invoices or Bills. From the tab it's also possible to filter the invoices by Status or other options.

  4. Description:
    I would like to suggest the incorporation of a new functionality in Xero that allows users to save supplier statements within the system. This feature should not post any transactions to the chart of accounts but instead, save the supplier's name, balance, and date as a memo associated with the statement. This information should be viewable within the supplier's profile.

    Implementation:
    The saved statement details should be accessible in a dedicated section of the supplier's profile, providing a historical record of statement balances on specific dates. Furthermore, these statement details could be utilized in the Aged Payables report, either…

    11 votes

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  5. When entering a bill make an easy link to view historic bills which have been paid

    1 vote

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  6. It would be fantastic to have the ability to add a web link or QR code to a Googe review page or other external link (website, facebook etc).
    When an invoice or receipt of payment is sent it would be great to follow this up asking for client to give feedback on service provided or to have them follow along on social media etc.

    2 votes

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  7. We use Products and Services for parts that we buy in as well as what we make and sell and it would be great to have the ability to attach documents just like with invoicing so that original quotes may be attached for future convenient reference.

    1 vote

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  8. It would be beneficial to be able to edit transactions via Xero Expenses.

    I find if a client has approved something to the wrong code you have to remove the whole transaction and redo it. In Xero normally you can Edit a transaction.
    I have checked with Xero and that is the only current resolution.

    Xero is usually so user friendly but this way is time consuming and slow. Thanks

    2 votes

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    Hi Antony, when processing expenses on the Xero Me app there is the option to edit an expense that has been submitted on both iOS and Android.

    On iOS this is available from the Options menu, and on Android you'll want to tap the 3 dots in the top right of the claim. 😊

  9. when reconciling & uploading attached invoices/ receipts via app they don't show on xero desktop application in accounts transaction screen. It currently shows items as reconciled but with no uploaded documents icon.

    1 vote

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    Hi Dean, from what you've described in behaviour it sounds like the files you've uploaded are attached to the invoice or bill directly.

    If you've attached a file to a Receive or Spend money or Payment directly when reconciling on the Xero Accounting app you'll see a file icon next to the transaction on the Account Transactions list when viewing the bank account on the desktop that you can click and will open a preview modal of the files attached.

    If you have attached files directly to your invoices or bills you'll be able to view the file icon next to these transactions from the relevant Sales or Bill list screens on your desktop.

    If you'd like some help to confirm what you're viewing here it'd be good to raise a case with our specialists through Xero Central who have tools to get a closer look at your organisation and…

  10. We use many xero accounts, and for two of them, when accessing the invoice link, the invoice appears first, followed by a "PayNow" card payment option in the top left corner. However, for the other two accounts, the card payment window appears first without the invoice, which causes inconvenience to customers. (Of course, there is a download option at the bottom right.) Please change the settings to make the invoice appear first.The specialist can't fix this, and the different output seems to be a xero system issue. Please fix it soon.

    4 votes

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    Hi everyone, within Email Settings you can edit the email template and deselect 'Include action to online invoice and detail summary'. This will strip back the look of the email a bit but this means the pay now, or Review and pay link will stop showing and instead you can just include the link to view the online invoice for your customers.

    If you'd like to have a look at how this appears before implementing in your org, try sending yourself an invoice from the demo company.

  11. If you enter a duplicate supplier invoice via an email link into Xero bills, then Xero should advise/warn you that there is already an invoice in the system with the same reference/ amount. There should be the same warning that is given when a duplicate invoice is loaded into Xero bills manually.

    12 votes

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    Hi team, pleased to share that duplicate detection has now been released and available to you all. Xero will compare the Contact, reference and amounts of bills and credit notes in your org to help identify possible duplicates. You can then go to the Review page to take action on any Unpaid bills (Draft or Awaiting Payment).

    While Paid bills will also be picked up, if you need to take any action or view bills you'll just want to return to the bills list to access these.

    Thanks for your interest and staying looped in with us through the idea, here.

  12. Feedback on the Updated Email Invoice Template: Prioritising Client Experience Over Financial Details

    As a business owner wholly committed to providing exceptional customer service, I've encountered significant issues with the new email invoice template that I believe warrant urgent attention from the Product Team.

    1. Focus on Experience, Not Payments: Our aim is to immerse our clients in a seamless service experience. By prominently featuring payment details in the email, it inadvertently shifts the client's focus from the quality of service to financial transactions. Clients should have the option to review detailed financials at their discretion by accessing the invoice themselves.

    2 votes

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  13. When typing a quote, available stock used to show (when you typed a figure in the "quantity" field (if available stock was less than required the open window would turn red) but it doesn't now. It would be great if this feature were also added to invoices (and quotations as before) so that one didn't need to check stock on a different page for each item being invoiced. I note that it shows when typing a credit note, so it must be possible!

    168 votes

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    Hi everyone, back again and pleased to share that viewing stock on hand is now with all users in new invoicing!

    We appreciate the engagements you've all shown to let us know the importance of this feature when invoicing and how being able to view how many items of tracked inventory you have when invoicing, enhances your workflow. Thank you for feeding back and sharing your thoughts with us here.

    Do keep joining, or start new ideas to let us know further changes you'd like to see developed.

  14. New Invoicing: In the classic invoicing, I can click in the discount area and the discount set in a customer's profile is automatically entered. I don't want to have to go in and look up each customer's discount every time I create an invoice. In the new invoicing, when I click in there it just waits for me to type something in.

    7 votes

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    Hi team, from new invoicing once you add a contact any sales defaults you have saved will be applied. Simply enter a Qty or Price and the discount saved for that contact will be applied.

    If you're not seeing the discount column on your invoice, click the show/hide fields on the left above the invoice body and make sure this has been selected.

  15. The new Bill view has lost the ability to highlight a certain bill when you tick the box next to it. In the old version if you ticked the box that bill would remain highlighted in grey so it was easy visually to know which bill you're currently working on. This has stopped since the new Bills view has come in. Any chance to can add it back? In the attached screen shot you can see a bill has been ticked but it remains white like all the others in the list.

    36 votes

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  16. I would like to request the Xero add the feature to be able to approve and send customer invoices even when they have reached there credit limit in the new invoicing. Currently this feature is available in the classic invoicing of Xero. Xero are forcing everyone to move to the new invoicing from September 2024.
    We use an external software for our customer invoicing and then import these into xero the following day after the sale has occurred and email the invoices to the customer. Moving to new invoicing currently means that for any customer that is over the credit…

    2 votes

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  17. In Classic Invoicing, you could copy an invoice to all sorts of things: Invoice, Quote, Purchase Order, Bill. See first screenshot.
    In New Invoicing, you can only copy an invoice to another draft invoice. See second screenshot.
    Please can you replicate the 'Copy invoice to a quote' functionality in New Invoicing?

    59 votes

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    Hi everyone, coming back to share that this is now live. You'll find within the 3 dot menu of new invoicing there is now the option to 'Copy to draft quote' 😊Thanks again for your engagement here. 

    If you're also interested in the other 'copy to' options, join and follow updates for these through the ideas below.

  18. We have the same blurb to add to every purchase order—please add the ability for this blurb to automatically populate each purchase order.

    1 vote

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    Hi Kelly, you can add this information using an advanced branding theme and customising the template in MS Word.

    For example you could add a text box with these delivery instructions, add your logo and make any other changes you'd like, before saving the file and uploading it back into your branding theme in Xero.

    When creating purchase orders you'd then select this branding.

  19. New invoicing add file from library

    85 votes

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    Hi everyone, we appreciate you engaging with us here and your patience while we got this developed in new invoicing. We have now released the ability to attach a file from your file library, and you'll see this option when you click 'Attach files' at the bottom of the invoice. Thanks

  20. Can we please bring back the 'add last items' for an invoice?
    This saved us A LOT of time on regularly customers.
    Not sure why it was removed.

    4 votes

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    Hi everyone, i can confirm that '+ Last items' is available when you add a contact in new invoicing and is shown beneath the contact name. The items added will be for the last invoice that was approved for that contact.

    The only exception here is if you have the Invoice only Draft role in which case this feature is not available.

    We're looking at slight improvement to where this is placed on the invoice to make it more noticeable. However, if you have the right permissions and still aren't seeing this option where you'd expect it to appear when invoicing, please raise a case with our team of specialists who have tools to get a closer look and see why this option mightn't be appearing for you. Thanks

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