6 results found
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New invoicing - Unlink due date from invoice date
I am having problems with Xero automatically changing my due by date when I adjust the invoice date. I found a previous post where someone had the same problem and it was marked as resolved. But that is not the case. We often draft invoices for a customer - with carefully calculated due dates based on the service to be performed. When I go back to issue and approve the invoice - the invoice date changes but I want the due date to stay the same. I have to recalculate now as Xero changes it. Can this be fixed -…
2 votesSorry to hear the troubles you're running into here, Jenny. If you're experiencing performance issues, or some thing isn't working as you'd expect it to, it's best looked into with a closer lens. Please raise a case with our Xero Support team on Xero Central and our specialists can investigate with you 1-1. Thanks!
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Xero Uptime - Access
Having Xero being available 24/7 - yep, basic availability - uptime.
When I log in I want Xero to actually be online and to be able to log and do what I need to do, without having to get pages displaying telling me to come back later.
I don't want to come back later, I want to get this administrivia over NOW so I can get way from the computer and go out and have a life.
Every time this happens and I can't access Xero and get what I need done - because the system is down or under…
1 voteSorry to hear the error pages you're running into, Meg. We strive to maintain the availability of our services 24 hours a day, so if you're commonly running into pages that aren't working like you've mentioned we defintiely want to take a closer look into things.
Please raise a case with our Xero Support team via Xero Central where we can get more detail, and our specialists have tools to investigate. Thanks
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PO with zero total shows random code
We have encountered an issue when printing purchase orders (PO) to PDF in Xero. Specifically, whenever the total amount of a PO is zero (0), the total column displays a random code instead of correctly showing "0".
1 voteHi Aeron
Just a heads up, that this is a forum for suggesting future improvements to Xero, rather than for reporting issues you're having, or any questions you have.
If you're still getting this problem now, or if you need any help with Xero, please could you raise a case with Xero Support, and a specialist will be happy to check it out.
There's info on how to do this here: Get help from Xero support.
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Stripe - 2 factor authentication for processing payments
Activating a bank 2-Steps-Verification process or bank one-time pin when processing payments using stripe integration.
1 voteHi Marta, while we appreciate you sharing your feedback on the Stripe payment method with us, we need a bit more information to help in the review and understanding of your idea.
You can find more information on the qualities of a good idea on our Xero central article.
If you'd like to return to update your idea you can reply to this email to let us know and we will re-review.
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API - Assign a Project to an Invoice line via the API
Via the XeroAPI, assign a project to a line item on an invoice.
Looking in both the invoices, and projects APIs I can not see how to do the assigning.
Also, If i assign the project from with in the Xero website, and GET either the invoice or the project, neither response seems to have the assignment.
First raised by Chris Chase on the community archive: community-forum-archive/discussion/118540025
10 votesHi team, appreciate your feedback here however we have a Xero API community forum where it is best to share ideas for Xero's API. I've had a quick look and can see that there is a related idea to what you're asking here that I'd recommend adding your support and feedback to. Thanks
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Shopify App - Include Shopify order ID
The current version of Shopify Integration App, does not support bringing across the Shopify Order ID, this means the only method you have to check the system is to match the date and the amount.
You can imagine if you get 3 orders in 1 day that are the same amount its impossible to match them correctly.
Can we make the system use the Shopify Order ID as the Invoice number?
To prevent duplication previous apps i have used in xero have applied a prefix to the invoice id, for example NWB- so it would look like this NWB-46154 votesThanks for your feedback here, not getting a lot of traction from the community overtime we'll soon remove your idea from the forums.
If this is still highly important to you, you're welcome to restart it and see if there is renewed interest from the community in this.
- Don't see your idea?