Hubdoc - US Date Format
Hubdoc date format recognition is set at a global level, meaning when it processes invoices for US date formats, it can get it very wrong (e.g. 01-09-23 is interpreted as 9th Jan 2023 when it should in fact be 1st Sep 2023).
This makes automating the process impossible and requires manual checking and adjustment of the date on all US date format documents before submitting to Xero. It can also lead to mistakes and significant additional time to rectify errors when reconciling.
Please provide a means of either auto-recognising the date format (though I appreciate this is easier said than done), or allow us to set the date format per supplier so it will be correctly interpreted for auto-sync.
Alastair Rodgers commented
This is by far the biggest issue I have with HubDoc currently and I'm sure I'm not the only one. Your input on this would be greatly appreciated.