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Practice Manager - Re-ordering of tasks on a job

XPM has been updated recently (April 2025) and the update has removed the re-ordering of tasks function. We used the re-ordering function to put all tasks in chronological order e.g. monthly payroll tasks, VAT returns, year end accounts were all arranged in date order. Since the update all the re-ordering that we have completed on jobs have been changed and now all tasks are non-chronological and in a jumbled order. This is very frustrating. Please could Xero re-instate the ability to re-order tasks as required? These changes are a backwards step.

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Alison Smyth shared this idea  ·   ·  Report…  ·  Admin →
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Gaining Support  ·  AdminSophie Lewis (Admin, Xero) responded  · 

Thanks for sharing your idea regarding manual reordering of tasks on a job.

We've reviewed your idea and now it's up to the community to get behind and support it.

Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

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  • Lena Cahill commented  ·   ·  Report

    I am concerned that the "people" involved in development of Xero products simply have very little (or no) idea what they are doing. Basic functionality at all levels is constantly being compromised by poor decisions that make users lose confidence in the product.
    If you have to ask how important this is I recommend you ask BEFORE you remove existing capabilities. It is careless to just remove capability of an existing product before doing any research.
    Xero used to be marketed as the best simple accounting product for small to medium sized businesses. If you are changing direction and want to be something else you need to let your existing users know where you are headed so that we can start looking for software more fitting for our purposes.

  • Linda Simmons commented  ·   ·  Report

    Please bring this function back, we need it for our business

  • Clayton Cox commented  ·   ·  Report

    Please bring that functionality back. It is critical to our business. Having tasks out of order creates confusion and a waste of everyone's time.

  • Colette King commented  ·   ·  Report

    This is another strange decision by Xero to remove a useful function for no apparent reason. Please restore this functionality ASAP. Thanks

  • Richard Taylor commented  ·   ·  Report

    Please reinstate this functionality. I can’t believe it was removed in an update – it’s essential for adding unforeseen tasks to a project at a later stage. It seems inconsistent that the functionality is still available when creating an estimate but not within projects.

  • Kayleigh White commented  ·   ·  Report

    I don't understand why an update would be done and not include these important basic features. Why not update once everything has been completed/updated correctly?!! Extremely frustrating!

    Please bring back ASAP!

  • Emily Ames commented  ·   ·  Report

    I agree with the above - also, I would like for the reordering of tasks to filter through to existing jobs when using the 'clock' icon for posting timesheets.

  • Bex Clark commented  ·   ·  Report

    As above - please put back the ability to move the to do's around

  • Helen Reid commented  ·   ·  Report

    please put this back its critical to our business and how we work

  • Sarah Tulip commented  ·   ·  Report

    This is another Xero nightmare, this is ESSENTIAL functionality - as above - please put back the ability to move the to do's around

  • Sally Rogers commented  ·   ·  Report

    Please can we have the ability to reorder tasks in the "new look" XPM. this was available in the old interface, and was extremely useful.

  • Abi Chipperfield commented  ·   ·  Report

    This is basic functionality that was there but has now been taken away!

  • Kathy Marchant commented  ·   ·  Report

    In the job list screen, it would be great if you could either customise the "priority" so that jobs appear in the order that you need to complete them or if you could simply move them to the order that you would like to complete them in.