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We have an increasing number of clients with compromised TFNs that have had to get added security on their ATO lodgments. When we lodge for these clients, it isn't always obvious if it's gone through or not, and as it is our assistants lodging and not the client managers, we can't expect them to memorise every secured client off by heart. We need a way to flag the client (other than a client note or a note on the form as these aren't checked regularly as part of the lodgement process).

This is becoming a bigger issue as scammers are targeting TFNs and I can't help but feel like we're going to get caught out again. We have already had one of our admin 'file' a return in xpm, and then they didn't follow it up, but as the client with the secured TFN hadn't had their ATO account unlocked, it remained 'unfiled' with the ATO.