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Clients are constantly having issues receiving notifications of their PAYG statement. The clients who do not receive a notification (neither do we for our client) are the clients who have the ATO channel as "ATO Online" listed in the Client Communication (on the ATO portal). I have been on the phone countless times with ATO about this "Channel" and it is concluded that this does not go anywhere. To stop this, we have had to manually update the client's communication preference to email, or call through to the ATO again and have it changed to paper.

I was hoping there was a way to have the email address listed in the Xero Tax Return sync from the lodged return, to the ATO portal automatically. This way, we know the email address is active for the client as they have used it to sign their returns, therefore will successfully receive a notification from the ATO when the QRTly PAYG notices go out to clients, thus avoiding "ATO online" channel.
It would be a huge help to clients and stop the calls through to agents trying to help clients access these communications which failed to reach the client.
Details such as addresses and bank account details already sync from the TR to the ATO portal.