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  1. 229 votes

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    Carla Lee commented  · 

    Have separate Account number fields for Suppliers and Customers.

    Supplier account numbers are issued by the supplier and may not be unique. e.g. our trade account number is RLC001 for more than one of our suppliers. This is something we include on our remittance advice notes in order for the supplier to correctly assign our payments. However, Xero only allows unique account numbers.

    Customer Account numbers are a different thing and should be unique, as they currently are.

    It is a limitation in Xero that we cannot designate a Contact as a Customer or Supplier as the automation is not always correct.

    Carla Lee supported this idea  · 
  2. 215 votes

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    Carla Lee commented  · 

    What is even more frustrating is that when a credit is applied to an invoice which then brings that invoice balance to '£0', that invoice is not shown on the remittance either.
    It is essential that all activity is shown on the remittance correctly.

    Carla Lee supported this idea  · 
  3. 19 votes

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    Carla Lee shared this idea  · 
  4. 92 votes

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    Thanks for continuing to raise the importance of this idea with us here.

    We appreciate why invoices and bills need to reflect the address details that were true at the time the document was created, and recognise the importance of this for record-keeping and audit purposes.

    As part of the work we’re progressing for multiple addresses per contact, we want to highlight that preserving historical invoice details within Sales invoices is something we’ll be solving.

    With multiple product teams working across different features we want to be upfront that work is not currently roadmapped for the Bills side, however we’ll keep this top of mind as that area of product continues to be developed.

    I’ll be back to share further updates as this progresses.

  5. 60 votes

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    Carla Lee commented  · 

    Remittance Advice - Print Account Number on Remittance Advice where one exists in the Contact file.

    The customer account number needs to be shown on the remittance advice for the supplier to identity the payments. The company address is insufficient. Trade suppliers need this to match the payments received

    Carla Lee supported this idea  · 
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