For a business that takes deposits on custom orders, but then occasionally adds or changes these services during the manufacturing process, this is a deal breaker. Or, for instance, if you take payment on goods but then have to add shipping costs once the order is boxed up. Now imagine if you had deposited this down payment's check in the bank two weeks ago along with 10 other checks. Then, you'd have to remove all the items in that (often reconciled) batch deposit before adjusting the shipping amount on any one of the invoices. Then you have to proceed to deposit and re-reconcile everything again. This can take 20 minutes just to adjust one small aspect of an invoice. This problem renders Xero absolutely unusable for businesses that take down payments.
For a business that takes deposits on custom orders, but then occasionally adds or changes these services during the manufacturing process, this is a deal breaker. Or, for instance, if you take payment on goods but then have to add shipping costs once the order is boxed up. Now imagine if you had deposited this down payment's check in the bank two weeks ago along with 10 other checks. Then, you'd have to remove all the items in that (often reconciled) batch deposit before adjusting the shipping amount on any one of the invoices. Then you have to proceed to deposit and re-reconcile everything again. This can take 20 minutes just to adjust one small aspect of an invoice. This problem renders Xero absolutely unusable for businesses that take down payments.