Settings and activity
1 result found
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625 votes
Hey everyone, we've seen all your votes and comments, and we totally get it – not being able to schedule one-off invoices or pick specific send times is a real pain point. Your feedback makes it clear how much time it costs you and how it can affect your client relationships.
Right now, repeat invoice templates go some way to providing some automation. But we know that's not quite what you're asking for when it comes to those one-off invoices or more precise timing for all your emails.
The good news is, our product team is digging in to the work that'd be needed to develop a solution, and figuring out the best way to make this happen. While we can't give any promises just yet, please know that your feedback is a huge part of this discovery process. Keep those comments and votes coming!
We'll post another update here…
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Robin Zaragoza
commented
This request is categorized wrong. Its currently under For small businesses » Settings & user roles
Should probably be under Contacts & Communication
An error occurred while saving the comment Robin Zaragoza
commented
Please add this! It's pretty standard to be able to schedule things like emails to go out in other platforms. This should be pretty straightforward, and super helpful for those of us that have invoices to send out on a monthly basis that don't have the same charges every month.
And just to be clear, the use case for me is NOT that that I look unprofessional. It's that I know in advance of a month finishing how much I need to charge a client, but it's not the same as the last month. It's hard for me to predict exactly when I will know the charges for the month - sometimes it's at the beginning of the month, sometimes the middle. To get it off my plate, I create the invoice the minute I know, but given my contract says I will send invoices at the end of each month, I need to send it according to that timeline. So I'd like to be able to create and approve the invoice in the middle of the month, and then schedule it to be sent according to the contract terms.
Robin Zaragoza
supported this idea
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Been asking for this for years. As a small business who does my own invoicing, having to manually send out for invoices adds way more admin than I can handle and I'm tired of waiting for a very basic feature to even be considered by Xero instead of being released. I honestly can't say that in 5 years of using the software, you've released any new features of value to me.
No more waiting. I've cancelled my subscription and moved onto another solution.
I'm sure I'm not the only customer you're losing because of the lack of responsiveness to what your customers need.