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  1. Email Settings - Specify date/time to send transactions

    639 votes

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    259 comments  ·  For small businesses » Settings & user roles  ·  Admin →
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    In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hey everyone, we've seen all your votes and comments, and we totally get it – not being able to schedule one-off invoices or pick specific send times is a real pain point. Your feedback makes it clear how much time it costs you and how it can affect your client relationships.

    Right now, repeat invoice templates go some way to providing some automation. But we know that's not quite what you're asking for when it comes to those one-off invoices or more precise timing for all your emails.

    The good news is, our product team is digging in to the work that'd be needed to develop a solution, and figuring out the best way to make this happen. While we can't give any promises just yet, please know that your feedback is a huge part of this discovery process. Keep those comments and votes coming!

    We'll post another update here…

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    Annie Romanos commented  · 

    Excited to read the update yesterday from Diya Jolly, Chief Product Officer, as was expecting to see this much supported idea (619 votes) finally be implemented.

    Instead, a product idea with 210 votes, "Speed up invoices in the Xero Network", was announced.

    @Hannah G/Admin, you said in January 2024 "Rest assured that our eyes are on the ground monitoring your feedback and votes here, so please keep adding them in this thread". But it's reasonable to assume that the feedback isn't been monitored, or, worse, not a priority to Xero the organisation, even though it's a feature, albeit basic, that your client base wants and needs.

    Can we please get a response from Xero on this. It's almost unthinkable that there still isn't a basic "schedule invoice in advance" feature. Or is there and 619 of us have missed something?

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    Annie Romanos commented  · 

    Xero, you say "Rest assured that our eyes are on the ground monitoring your feedback and votes here, so please keep adding them in this thread".

    This was raised in 2015, it's 2025. It's a BASIC FUNCTION.

    Are you there, and do you care?

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    Annie Romanos commented  · 

    Does Xero genuinely understand how this *basic* feature would help its users?

    As one of your users has commented, it’s a minor feature which can be implemented quickly.

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    Annie Romanos commented  · 

    Xero, anyone from Xero, are you there?
    Hullo? Yooooo hooooo ..
    It’s nearly 2024. Not 2004.
    Small business owners need this absolutely basic function.
    Do you care about your customers? Anyone at all in Xero read this Product Ideas forum, or is it just for optics?

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    Annie Romanos commented  · 

    Hullo, Xero?

    Is there anybody out there?

    Annie Romanos supported this idea  · 
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    Annie Romanos commented  · 

    hullo Xero?

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    Annie Romanos commented  · 

    Notice this idea was flagged in 2012. Any progress a decade on? This is a fairly standard capability in most apps these days.....