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1. Bills - Flag a Bill as 'in dispute / query'

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   282 comments  ·  For small businesses » Business features  ·  delete…  ·  Admin →
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   Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

   Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.

   We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.

   In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:

   • Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
   • Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
   • Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is being resolved.
   • Update the reference to add a notation such as [reference number] - Do not pay
   • Adjust the planned date to be very far out in the future

   We know these options won't fit all needs here, and we are invested in continuing to develop Purchase and more specifically bills in Xero to suit your needs.

   We'll continue to provide updates with any progress that steps closer to enabling you to flag bills that are in dispute in Xero. Thank you for continuing to engage and share insights through this idea.

   Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.

   We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.

   In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:

   • Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
   • Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
   • Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is… more
   Lauren Farrell supported this idea  ·  25 November, 2022

2. Sales Invoices- Flag as 'in dispute / query'

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   submitted  ·  143 comments  ·  For small businesses » Business features  ·  delete…  ·  Admin →
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   Lauren Farrell commented  ·  25 November, 2022  ·  Edit…  ·  delete…

   Echoing other people's comments, I am astounded that this is not in plans for development. Surely the volume of comments from users stating how critical this is would be enough to put this in for development?

   I am not sure how amending a credit limit for a customer/supplier would help if only one invoice is disputed.

   Please, Xero, give this some further consideration - the people have spoken! You are the only software provider I am aware of that doesn't offer this.

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   Lauren Farrell commented  ·  21 September, 2022  ·  Edit…  ·  delete…

   This is absolutely critical, we have the requirement to use this on a regular basis, and have to do manual amendments to invoice numbers to highlight that they are disputed. Come on Xero!

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