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  1. 570 votes

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    Thanks for your support on the idea, everyone. We thoroughly appreciate your participation, and letting us know where you'd like to see change across Xero.

    Customer statements, is an area of Xero that needs upgrades to it's technology in order to make ideas like this one here possible.

    Currently, while we have plans for modernising this space soon we cannot commit to any new developments for Statements until this work has been complete. Once this has been done I'll round back to the idea here when we can reset the objectives.

    Marc Banyard supported this idea  · 
  2. 183 votes

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    Hi community, thanks for sharing your continued interest here. We appreciate the importance of having assurance that mail you send from Xero is being received, and that being able to send from your own company email would increase confidence in this process.

    I can confirm this idea has been regularly reviewed by our product teams, and being able to send from your own company email is on their radar. Currently there are other priorities, and platform work that requires their attention, before they can consider this more deeply.

    We'll move the idea back to submitted so we can continue to gauge the interest through votes here. When there is opportunity to pick this up, I will share any news with you all here.

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    Marc Banyard commented  · 

    This has been requested multiple times when the site was community.xero.com but since they have migrated over to productideas.xero.com they have all been removed!

    We are desperate to be able to send emails via Microsoft 365, this should be a really simple thing for you to setup especially as you are already sending emails.

    Please can you look at getting this basic feature request actioned.

    Marc Banyard supported this idea  · 
  3. 56 votes

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    We appreciate the interest in more customisation when sending documents from Xero, everyone. Currently in the space of new invoicing we have recently released a new send modal that enables the use of rich text formatting, and allows you to cc and Bcc emails.


    Currently this is limited to send of invoices with new invoicing only, however over time we will look at expanding this to other areas of Xero that you can send from. I'll keep you updated of any further enhancements surrounding this, here.

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    Marc Banyard commented  · 

    We also need the ability to be able to send emails from our Microsoft 365 accounts rather than the Xero email address.
    This has been requested multiple times by numerous people, but the consumers seem to be getting ignored for very basic feature requests which are critical to security and reputation for our companies with our clients.

    We are looking to automate as much as possible, which Xero seems great at, but there are a few very simple things lacking which is such a shame as it is letting the product down so much.

    Marc Banyard supported this idea  ·