Skip to content
← Share and support customer ideas for Xero

Settings and activity

2 results found

  1. Login - Account Settings - Log in to - BUG FIX

    9 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    4 comments  ·  For small businesses » Settings & user roles  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Not in pipeline  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, returning back to this idea and connecting with product we've found users in the same situation have often accessed Xero from a saved bookmark.

    If you're still running into the same and have saved a bookmarked URL to access Xero we'd recommend removing this, and going to my.xero.com, or login.xero.com to login to Xero.

    If the issue persists it's really best for our specialists at Xero Support to investigate further. You can reach them by raising a case through Xero Central.

    With issues like this being best looked into with our support team directly we'll close this idea. Please feel free to respond to let others know if the method above helps. Thanks!

    An error occurred while saving the comment
    Renae Petersen commented  · 

    Hi XERO. Agree with Andrew. Attached is a post on XERO Partners Page. Other users are having the same issues as Andrew reported.

    I have gotten around this by setting up a login for XERO HQ clients. However, it doesn't fix the issue Andrew has explained.

    This is a real issue; we should not randomly log into files for no apparent reason. It is a security risk to partners and their staff. Please fix.

    Example: A hacker compromised an XERO file. History shows the XERO partner was logged in simultaneously, as this setting/function doesn't work. Would that be our comeback for this?

    This should be an urgent fix for all Partners concerned.

    Renae Petersen supported this idea  · 

  2. Contacts - Allocate a contact as a supplier, customer, or both

    42 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    21 comments  ·  For small businesses » Contacts & communication  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Renae Petersen commented  · 

    Please allow this function. I have a client using DEXT>Approval Max>XERO integration. Its not integrating nicely as the API can not determine if the contact is a supplier.