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  1. Notification | Send to REPLY TO email when quote accepted

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    We’ll send you updates on this idea

    62 comments  ·  For small businesses » Business features  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, I know it's been sometime since this idea was initially raised and we wanted to update you all here.

    We appreciate and understand why some businesses would prefer the acceptance of a Quote be sent to the organisation's reply to email address, rather than the user that initially created the Quote.

    While our product team have reviewed and are attentive to your interest in this, we want to be upfront that this is not something we currently have direct plans for changing the behaviour of.

    Our team will continue to review this idea and when we're in a position to assess notification and communications for Quotes, we'll share if there are any updates around this, here.

    Vasiliki Kafourou supported this idea  · 
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    Vasiliki Kafourou commented  · 

    This is indeed critical (URGENT IMPLEMENTATION NEEDED) as it does affect the CX a lot and would save our team from lots of additional manual interventions and would make the overall quote handling much smoother with Xero!