Settings and activity
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134 votes
An error occurred while saving the comment An error occurred while saving the comment Todd Robards commentedWe have no idea when a customer has paid online and they ring us after a week or so asking when we are going to send their products. Such a simple thing but so important and overlooked by Xero. Looking at going elsewhere.
Todd Robards supported this idea ·
We just moved to Zoho One who not only notifies you of the payment, but also sends a thankyou email to the client (enabled via settings), Xero seriously needs to get with the times. Go here https://go.zoho.com/Kwk to have a look, free trial and I would recommend the Zoho One platform over the individual platforms as it includes over 40 apps from CRM, Inventory, Marketing, Projects etc. We just signed up and it's simple as to use. We are an Australian business with online store and inventory and do a bit of service work.