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1,237 votes
Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.
We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.
In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:
- Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
- Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
- Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
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Chris Conroy
commented
Hi Gemma, and everyone else, I think the answer to your question is no, no one listens, I commented over two years ago, and this thread must be older than that. It's such a basic function as we all say, but nothing happens - see the four admin responses, what a laugh. I've given up, so frustrating for something that has been included in accounting systems since the days when they were bespoke programs! FFS Xero, get on it, please!!!
An error occurred while saving the comment Chris Conroy
commented
Good idea, Arnis, I've added my comment, think we should all do it!
An error occurred while saving the comment Chris Conroy
commented
I can't believe that this is still not sorted! I posted months ago saying how important (and surely simple!) this was, and there was already a stack load of similar comments. Since then I keep seeing more and more users join in.
Come on Xero, this must be embarrassing for you, missing one of the oldest functions in any accounting software. I had it when we first started using Pegasus almost 30 years ago...are you really suggesting that this is not a run of the mill function which should've have been there since day one?
Please listen to your users, otherwise why bother with these idea forums. Kelly, can you please, please, please explain WHY this is not something you have plans for when clearly it's frustrating users? I had a new member of staff start recently, new to Xero, and all the credibility went out of the window when she found out that you couldn't put a supplier bill on hold or under query when the "awful old fashioned Sage" she was used to using could. She thought it was a joke.
Come on - you can do better.
Chris Conroy
supported this idea
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511 votes
Hi community, we thank you for your feedback on the value of being able to flag a Sales invoice as in dispute. We know a clear way to mark these invoices would be helpful.
Similarly to our update for Supplier invoices there are a few options you may want to consider to currently highlight Sales invoices in this situation;
- Add a note to the invoice to serve as a clear internal reminder of the dispute.
- Utilise tracking categories: Creating a specific tracking category like "Disputed Invoices" can help you filter and report on these items.
- Update the reference to add a notation such as [reference number] - 'In dispute'
While we know these aren't perfect solutions, we hope these may help some in the conversation right now.
We appreciate your enthusiasm for this feature, and we want to be transparent about where it stands, and this is an idea that…
Chris Conroy
supported this idea
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Agreed Gemma!
And why are we all talking about workarounds? This isn't something odd, unusual or sorcery, it's a "in dispute" flag which should be in any basic accounts AP system, isn't it?!