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938 votes
Hi community, appreciate the want for more of an update from us on this highly voted idea. Since Kelly’s last message I am pleased to let you know that our product team has done some discovery work in this space. More specifically, exploring the different ways in which the problem could be solved in Xero, alongside understanding the technical challenges. The feedback you’ve shared has been really useful for our product team’s research 🙏
We recognise the importance of needing to know which bills are flagged, so people making payment can review whether a bill should be paid or not, to avoid inadvertent payment. Being able to improve this workflow is important to us and once we have solution concepts, we will be sure to reach out to this community for feedback.
Right now there are no specific time frames available as to when this might be worked on, but…
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Chris Conroy
commented
I can't believe that this is still not sorted! I posted months ago saying how important (and surely simple!) this was, and there was already a stack load of similar comments. Since then I keep seeing more and more users join in.
Come on Xero, this must be embarrassing for you, missing one of the oldest functions in any accounting software. I had it when we first started using Pegasus almost 30 years ago...are you really suggesting that this is not a run of the mill function which should've have been there since day one?
Please listen to your users, otherwise why bother with these idea forums. Kelly, can you please, please, please explain WHY this is not something you have plans for when clearly it's frustrating users? I had a new member of staff start recently, new to Xero, and all the credibility went out of the window when she found out that you couldn't put a supplier bill on hold or under query when the "awful old fashioned Sage" she was used to using could. She thought it was a joke.
Come on - you can do better.
Chris Conroy
supported this idea
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404 votes
We appreciate all the feedback received through this idea, everyone. Taking on board all your comments there are two sides of the fence when looking at flagging an invoice as 'in dispute' - Looking at the ability to flag a bill/supplier invoice as 'in dispute', versus the ability to flag a customer invoice as 'in dispute'.
It'd be good to get understanding of the interest in each individually so we've started a new idea for bills that you can add your support for.
But to give clarity, currently we do not have plans for developing a flag for bills, or sales invoices.
For those looking for this feature in sales invoice although not specific to each invoice, you may be able to make use of Credit Limits - Find out more and explore how to set up a limit for your customers through Xero Central.
We'll continue to track…
Chris Conroy
supported this idea
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Good idea, Arnis, I've added my comment, think we should all do it!