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  1. 159 votes

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    Wendy Jones commented  · 

    Seems Xero has absolutely no intention of listening to their customers and even attempting to make this issue less disruptive.
    I like many others find it extremely frustrating whilst working between 3 different systems to be continually logging in to Xero throughout the course of my work day. I have now disabled 2 factor authentication in an attempt to minimise the multiple login downtimes. Disabling a security feature is definitely not a good work around!
    Given the time we lose in a day perhaps you could find a similar amount of time to respond?

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    Wendy Jones commented  · 

    Great to know there is work around for this issue - thanks Kevin Y. However Xero I think you should review the user comments as in my mind it is your issue to rectify.

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    Wendy Jones commented  · 

    This discussion has been open for some time - will there be a resolution soon? I work all day in between different programs and find it so frustrating having to login when returning to Xero. It is disruptive, frustrating and surprisingly time consuming especially with the 2 factor authentication. Please allow the user to set the timing out limits using Administrator rights

    Wendy Jones supported this idea  · 
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    Wendy Jones commented  · 

    Very irritating especially with multifactor authentication! Give us an option to choose the inactivity time before getting automatically logged out