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  1. Notification | Send to REPLY TO email when quote accepted

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    62 comments  ·  For small businesses » Business features  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, I know it's been sometime since this idea was initially raised and we wanted to update you all here.

    We appreciate and understand why some businesses would prefer the acceptance of a Quote be sent to the organisation's reply to email address, rather than the user that initially created the Quote.

    While our product team have reviewed and are attentive to your interest in this, we want to be upfront that this is not something we currently have direct plans for changing the behaviour of.

    Our team will continue to review this idea and when we're in a position to assess notification and communications for Quotes, we'll share if there are any updates around this, here.

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    Daniel Graham commented  · 

    To my understanding when a client responds to a quote online, accepts, declines or comments. This sends a notification to the person who creates the invoice.

    It would be good if there was a way these notifications could be sent to Xero's default reply email rather than the person who drafts up the quote (or to both the person who sent the quote and the default reply email in Xero)

    This would mean that if the person who sent the quote was away, notifications could be received from a generic admin email and clients could be contacted promptly when responding to quotes

    Daniel Graham supported this idea  ·