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  1. Organisation Settings - Add Registered office address separate to Postal & Physical addresses

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    submitted  ·  12 comments  ·  For small businesses » Settings & user roles  ·  Admin →
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    Deborah Dare commented  · 

    I agree with you Susan and Natasha. And the fact we have had to try to find this (unsatisfactory) workaround isn't really acceptable.

    I don't understand why Xero aren't prepared to take on board these comments - is it because they consider them to be administrative and therefore less important?

    Deborah Dare supported this idea  · 
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    Deborah Dare commented  · 

    Hooray Donna, glad it worked for you.

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    Deborah Dare commented  · 

    Hi, just in case anyone visits this because they are as stuck on this as I was:

    Go to your username at the top left, settings, organisation details.

    In the 'POSTAL ADDRESS' field - type in the registered office address.
    In the 'PHYSICAL ADDRESS' field - type in your working office address.

    Tick include on both.

    The Postal Address will show the registered office address at the bottom of the document. The physical address shows at the top right.

    All the Product Team need to do is amend the 'POSTAL ADDRESS' name to show that this can also include registered office address.

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    Deborah Dare commented  · 

    I understand that there's a workaround with loading invoices. I get that, but I don't have time to set up an invoice template.

    If this is something that is a legal obligation, surely Xero should know this too.

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    Deborah Dare commented  · 

    My registered address is my accountant - 123 Blank Street.
    My office address is 456 Office Avenue.

    It is ludicrous that this cannot be changed. It makes me look unprofessional when someone has looked me up on Companies' House to question now why my details are incorrect!