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  1. Email Settings - Set which users to receive Bank account change notification

    264 votes

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    140 comments  ·  Users & setup » Navigation  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, thanks for all your support here. We recognise the importance of notifying the right people when bank account details change, and how this would help businesses strengthen their checks and reduce fraud risk.

    While this work isn’t directly on the roadmap just yet, this idea is on our radar, and we’re looking to explore it further to ensure we’re covering the ground needed for a smooth customer experience.

    We appreciate everyone who's shared feedback and examples, as they help us better understand the impact this'd have in practice.

    SHARON HUNT supported this idea  · 
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    SHARON HUNT commented  · 

    As CFO I want to know when a bank account, both supplier or payroll, is changed but I don't want to be the default email for remittances, invoices etc.
    We need to be able to nominate who receives what notifications and who the default sender of emails is