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Title: Email Settings – Notify all authorised users of bank account changes

Idea: Add the ability to send automatic notifications of supplier bank account changes to all users with Bank Account Admin permissions, or allow account owners to configure which authorised users should receive them.

Purpose: Many organisations (particularly non-profits and community groups) have governance obligations and fraud-prevention protocols requiring oversight from multiple board members. Limiting notifications only to the person making the change prevents proper controls. Allowing notifications to go to all authorised users ensures transparency, accountability, and compliance with governance standards.

I believe it is critical that if new bank account details are entered or changed an email notification is sent to designated users to ensure authenticity. This will assist with reducing the risk of fraud

For an audit perspective and fraud controls this would be invaluable

Important feature that should be standard given the risk of fraud in a business and should be a standard internal control

Essential to protect bank accounts and maintain financial security.

Yes, I agree with the proposed email setting. It will enhance internal control and help prevent fraudulent activities.

Requesting the ability to have more than one user receive notifications when a bank account number is changed. With the increased risk due to scammers and risk of staff members on leave at the time the notification is sent.

It's a requirement for internal control. It would be good to have a nominated xero user who could not only get a notification but also approve the change/update to the bank account number

It helps with internal control and especially protecting bank accounts.

I agree with the below, this is a critical area to help prevent fraudulent activity from within Xero. Every time a Supplier bank account is changed, two nominated people need to get an email to alert the company to this change. It is currently far too easy to change bank account numbers, make a payment and then change them back. Please add this function with urgency. Thanks

Coming up to 10 years this idea was shared. Definitely a need within a business to support internal controls.

This point has been round for at least two years and still no action. However it is a critical internal control for any business that has a non-owner admin (and even in some those cases).

Notification of bank account changes sent via email to 2 nominated managers form part of a crucial security feature. A must have if Xero wants to remain competitive to other accounting software.

Our firm believes it is a critical internal control for both our business and all of our clients who use Xero that more than one person is notified if bank account details are changed. It would be a great initiative for Xero to add this capability.

Hi Xero - Has this functionality been added as yet? This thread began in 2022 and surely should be considered as critical as it pertains to financial security. As with many comments below, the ability to nominate who receives this notification is essential. Looking forward to receiving an update.

As the accountant and the administrator, I find it bizarre that the person changing the bank details gets the notification and not a nominated individual/Group.

There is no blocking on Xero for us to stop people editing just the bank details so anyone can change it and for me to verify the bank details we have to take this offline so we can make sure nothing has been amended. This functionality surely needs to be added.

As an accountant with access to many Xero files - it would be good to have the option to unsubscribe to these emails

For transparency the notification should go to a second person, agree makes no sense to go to the user making the change. The ability to nominate who receives this notification is essential.

If you have delegated bank account detail changes or added new bank account details to an accounts payable member, their manager receiving the notification of the change or a new supplier (and not the user that made the change) makes a lot of sense for compliance/reviewing

I'm surprised that this isn't an available function already. There is a notificaiton that gets sent when the supplier's bank details are changed, but it goes to the person who made the change!!! Why not make it go to the subscriber or those who are Bank Admins? So as it is now someone can change the account details to be anything they want and it will go unnoticed unless we check the batch file against the bills to make sure they have the same details. We have many clients who process hundreds of bills per week so anything can pass through unnoticed unless we get a notification of this change getting to someone that is not the user who made it.