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  1. 19 votes

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    Alicia Smith commented  · 

    With the admin involved in running a Trust account being so annoying, we no longer wish to receive client refunds. I need to be able to report on which clients have this box ticked so that I can remove them all. Having to trawl through the entire database is not an option. Please get this field added to reporting ASAP!

    Alicia Smith supported this idea  · 
  2. 36 votes

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    Alicia Smith supported this idea  · 
  3. 97 votes

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    Alicia Smith supported this idea  · 
  4. 44 votes

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    Alicia Smith supported this idea  · 
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    Alicia Smith commented  · 

    This feature is absolutely vital for database integrity. Why restrict the relationships to only Clients in our list? You are only allowing us to have this data 50% complete at best! At the very least, we should be able to select a contact.

  5. 46 votes

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    Alicia Smith shared this idea  · 
  6. 296 votes

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    Hi everyone, thanks for sharing on your needs for a comprehensive client audit trail in XPM. We understand this feature is critical for accountability and data integrity, and we hear you on the pain points this is causing.

    As you might've read and heard updates of our teams are currently working on a unified experience across practice tools with the Xero Partner Hub.

    History of client changes aren't wrapped into the initial work, but this is something the team would like to look at longer term and for now we'll move the idea to Accepted. Once Xero Partner Hub is fully released we can consider and will share any updates around history with you all here

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    Alicia Smith commented  · 

    As our firm grows, we are finding that this feature is critical to have! If we could see who has actioned certain data additions and updates, we would know who to go to for any issues with that data. History should be viewable for ALL client data. At the very least, it should be reportable.

    Alicia Smith supported this idea  · 
  7. 61 votes

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    Alicia Smith commented  · 

    We can see who created an invoice, who approved it, who sent it and on what date. Why can't we see this for Job states?

    Alicia Smith supported this idea  · 
  8. 12 votes

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    Alicia Smith shared this idea  · 
  9. 10 votes

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    Alicia Smith supported this idea  · 
  10. 76 votes

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    Alicia Smith commented  · 

    Very frustrating receiving hundreds of these notifications because you are the person who administers Xero file access for an accounting firm. I don't need to know when a client's employee changes their bank account.

    Alicia Smith supported this idea  ·