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XPM - Ability to view Job's state history

Be able to view a job's state history - to see who has changed the job's state / marked the job complete and when.

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Melissa Tan shared this idea  ·   ·  Report…  ·  Admin →
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  • Cassandra Jobson commented  ·   ·  Report

    Why can't we see this for Job states? This would be so helpful in when statuses have been changed and we need to know why but not sure who changed the status so can't question the correct person.

  • Alicia Smith commented  ·   ·  Report

    We can see who created an invoice, who approved it, who sent it and on what date. Why can't we see this for Job states?

  • Sharon Plant commented  ·   ·  Report

    This is vital so that w can analyse how long a job has been ready to start and ensure KPI's of turnaround are met.

  • Anthony Appleton-Tattersall commented  ·   ·  Report

    I'm looking for a report that shows me job workflow state changes. I'm sure XPM stores this data, but doesn't seem to report on it anywhere.

    Essentially, I'd like (for jobs that meet some search criteria, creation date or job name or whatever else):

    State changed date
    State changed from
    State changed to
    State changed by user

    This is effectively an audit trail on the progress of a job (or ideally, multiple jobs). The fact this can't currently be done (unless Xero Support has pointed me wrong, in which case please do correct me!) is mind blowing!

  • Lindsay Egan commented  ·   ·  Report

    For Jab Manager 'state' it would be good to see when the 'state' has changed eg from waiting information to work in.