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367 votes
Hi community, thanks for sharing your continued interest here. We appreciate the importance of having assurance that mail you send from Xero is being received, and that being able to send from your own company email would increase confidence in this process.
I can confirm this idea has been continually reviewed by our product teams, and being able to send from your own company email is on their radar. Currently there are other priorities, and platform work that requires their attention, before they can consider this more deeply.
When there is opportunity to pick this up, I will share any news with you all here.
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Dianne Graves
commented
This issue is still of critical importance to time efficiency and the professionalism of our business. Please respond Xero
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Dianne Graves
commented
I agree this is a significant and urgent problem with clients missing the invoices sent, leading to frustration and wasted time of both client and our business.
Dianne Graves
supported this idea
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This Xero Mail issue continues to be of critical importance to my business and it seems the same for many users - leading to lost communication, invoices astray, waste of time, and inefficiency - Can the Xero Team please respond with an immediate plan that reflects a solution.