Skip to content
← Share and support customer ideas for Xero

Settings and activity

1 result found

  1. Notifications - Alert when an invoice has been paid

    205 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    100 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, thank you for feeding back about how a paid-invoice notification could reduce manual checking and follow-ups, as well as help you move orders forward once payment is received.

    Our teams have done some initial discovery and are looking more broadly at our notifications framework across Xero.

    To be transparent here - a notification specifically for when an invoice is paid isn’t in our near term plans at this stage, but we’ll share an update if there’s meaningful progress as notifications continue to evolve.

    An error occurred while saving the comment
    Bryan Palmer commented  · 

    This has two use cases in our business;
    1. a lot of our larger jobs require a deposit to be paid befroe starting work so we need to know when invoices are paid.
    2. When a client is overdue on their accounts we place a manual freeze on new work and will ot engage in new jobs until the backlog is cleared.

    In both of these cases we are having to manully check everyday to see if a payment has been made which is a massive waste of resources.

    Bryan Palmer supported this idea  ·