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  1. Notification | Xero Tax (AU) - Email when a return goes to Error tab

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    22 comments  ·  Practice tools  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, we’d like to share that we’ve introduced tax widgets in Xero Partner Hub so your practice can see how many returns are sitting in the Error tab.

    We’ve also improved ATO response times, so returns will come back from the ATO faster and you’ll be alerted to errors sooner.

    We’d love your feedback on whether these improvements address the needs behind this idea, or whether there are still situations where an email notification would be more helpful.

    An error occurred while saving the comment
    Suzette Dawson commented  · 

    An email of an error in lodgment would be far more useful.. Agents don't automatically have the Tax manger open to see the error widget. An email at the point of failure would allow for action on the failed lodgement would result in actioning sooner rather than later