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  1. Contacts - Send out bulk emails to suppliers and customers

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    80 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    submitted  ·  AdminHannah G (Admin, Xero) responded

    Hi everyone, we thoroughly appreciate hearing where our users would like to see change across Xero. We also hear feedback through many other sources, and realistically while we’d love to, we simply cannot work on all things at once. Our product teams must make hard choices on where, and what to develop everyday, to continue delivering consistently high value to our customers.


    That being said, there are no plans to make Xero a fully functioning email system for communicating with your contact base, like what’s being asked here. Focus for the team at present is needed on more critical projects, such as building on beautiful. There are many integrations available through our ecosystem, if you don’t find one specifically for sending out bulk emails to contacts, you could approach a custom-cloud integrator to build one for you at a fee.


    I know this isn’t the news you’re hoping…

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    Monique Bagnall commented  · 

    I would love to see a feature added where just like sending out statements to the contacts database there will be an option to create a 'customized' email to be able to send out to the customer database for the purpose of: change of business details, change in services provided, a thank you for your custom etc....

    This would make for better client relationships and communication.

    Monique Bagnall supported this idea  ·