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  1. Notifications - Alert when an invoice has been paid

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    100 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, thank you for feeding back about how a paid-invoice notification could reduce manual checking and follow-ups, as well as help you move orders forward once payment is received.

    Our teams have done some initial discovery and are looking more broadly at our notifications framework across Xero.

    To be transparent here - a notification specifically for when an invoice is paid isn’t in our near term plans at this stage, but we’ll share an update if there’s meaningful progress as notifications continue to evolve.

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    George Georgiadis commented  · 

    Why do we even have to ask for this? This is the most basic feature that Xero should've had sorted way before they even worried about linking to your bank account.

    Having clients tell me they have paid and are still waiting on me to acknowledge payment just makes me look unprofessional. I just moved to Xero from Invoice2go, and I'm starting to wonder why. Not to mention having to cop the extra stripe fees, whereas Invoice2go has a simple option to pass ALL stripe fees on to the customer.

    Pretty surprised, this stuff is rudimentary.

    George Georgiadis supported this idea  ·