Settings and activity
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150 votes
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Christine Catterall
commented
No matter how important we (their customers) think this is, Xero won't do anything about it. They are far more concerned in making 'improvements' to things that don't need changing (e.g. invoice layout) than actually listening to suggestions from us. Not one of my requests have been dealt with, yet they continue to mess around with things that work perfectly well.
An error occurred while saving the comment Christine Catterall
commented
Please consider adding a field to the contact, to show how payment is made (BACS, DD, Proforma, Credit Card etc). This would avoid paying a supplier bill via BACS when there is already a DD arrangement set up. Likewise, for customers we can turn off statements for DD payers. You could show this on the summary screen and make it a selection field when running aged debt/credit reports.
Christine Catterall
supported this idea
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293 votesChristine Catterall
supported this idea
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I've stopped putting any suggestions on here as all the ones that are important to Xero's customers are totally ignored by them, but they continue to fiddle about with things that don't add any value (change of invoice and bill layout as an example) and are not important to us. If lucky enough to get a reply, it is a platitude along the lines of 'suggestions are reviewed and sent to product development if accepted, but currently there is no plan to implement your suggestion'.