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This will never happen. Xero ignores these message streams; they are just there to pacify customers and fool us all into thinking our feedback matters. I stopped recommending Xero a few years ago, because of their poor development strategy (PLEASE STOP MESSING ABOUT WITH INVOICE LAYOUTS!!!) I'm waiting for a decent AI Finance system to come to market (not Xero's) and then make the change. Making all those people redundant in 2023 as a 'streamlining and efficiency' strategy, may have increased share value, but has significantly decreased service levels, which were pretty poor before then, so well done Xero RIP

Nadine, Are you being funny? Xero concentrates on unimportant issues first! Been ongoing since 06.04.22......

How soon will this be part of Xero statements.

I was surprised to learn that this isn't standard.
Do we have an update of when this will be implemented?

Great idea, this would be better than automatic overdue invoices which are just annoying to many of our customers who have frequent, small invoices (imported from other software)

I would like the Overdue days to appear on all statements to prompt action form long overdue customers. If they see the invoice is 493 days overdue it sounds bad and may prompt action.

I waste a lot of time chasing payments from clients. I would like to set up automatic statements

Why do we waste our time making suggestions to Xero? There seems to be Zero chance of getting useful ideas implemented ever....

"I think this is a fantastic idea! The ability to manually or automatically create an overdue invoice statement for late-paying customers would be a huge time-saver. It will streamline communication and ensure timely follow-ups, improving cash flow. I’d love to see this feature added to Xero for better overdue invoice management!"

We are wanting to send out automatic statements once an account is overdue as part of the reminders process, rather than as part of the manual credit control process.

It would be perfect if we could have an option to bombard clients with overdue accounts payment reminders with either statements or copies of unpaid invoices. Ideally these could be set to send every 48 hours until the invoices are paid.

This is an obvious option. Not sure who needs a statement with overdue invoices and those that are going to be sent out in the future, it make no sense. If you're sending a statement to a client it's to advise what invoices they need to pay, or the balance they owe?

Set up statements so that they go out automatically on a certain date.

Also

Statements sent out with invoices that have not yet been sent to the customer, this needs to be removed, there should be an option field to stop these being on the statement.

Please create an only overdue statement option or the customer statement needs an aged analysis at the bottom.
Customers are complaining it is so time consuming to add up the invoices if they pay mid month I cannot run a month end statement for accurate overdue amount.

We only want to send statements to accounts that are overdue.
It would be great if the statement allowed for invoices to be attached as well.

I haven't prior to Xero, come across an accounts programme that doesn't allow a set up for overdue automatic statements. I have also just realised that I can't produce a report showing if and when a statement has been sent to a customer. I would have thought it would be one of the choices you could customise in the activity section

its annoying that other accounts programmes will let you set up automatic statements for month end, but Xero won't only sending reminders for individual invoices, which most of my customers would get at least 10-30 reminders a month, rather that one statement!!

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It would save a lot of time and queries from customers if statements could be automatically sent out periodically for overdue invoices. If one customer has 3 relatively small invoices all overdue it will only irritate them to receive 3 separate invoice reminders. Looks much neater and more efficient if all, or any, invoices on the account could be automatically incorporated into one statement.

The customer statement needs an aged analysis at the bottom
Just how customer statements have always been in every accounts software
Without the need to pay £40 per month for statey plugin