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  1. 5 votes

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    Great to hear you're using the new reconciliation of credit notes, Thornlie. We appreciate the feedback on this here and I've made sure to share back with our product teams.

    I'll share if there are any updates planned for this with you here.

    Helen Thompson supported this idea  · 
  2. 29 votes

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    Hi team, thanks again for your feedback on this here. Just to clarify the change, while the modal has been updated the payment method options shown are the same as previous. Just rather than making you select there is a preset default for online bill payment.

    If you prefer manual payments you just need to click on the 'Continue with manual payment' to proceed.

    With focus on further improving and expanding online bill payment methods and helping our customers stay on top of cashflows, it'd be great to better understand the reasons why online bill payments don't suit your business needs here.

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    Helen Thompson commented  · 

    OMG this is so annoying, its driving me insane, I make about 5-10 payments every day and this pop is SOOOOO annoying, please remove this, not all companies want to use you online bill system, its not economically viable for us to use.

    Helen Thompson supported this idea  · 
  3. 83 votes

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    Helen Thompson supported this idea  · 
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    Helen Thompson commented  · 

    Please can you put page forward or back at the top of the page on Banking, invoices and bills, etc. rather than at the bottom, going all the way down so you can back or forward is annoying, most accounts packages have it at the top and bottom

  4. 332 votes

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    Hi everyone, it's great to have the insights from your support and comments here. We understand how sending overdue statements would help in cashflows and reduce steps in following up on the most important payments from customers.

    We appreciate the needs you've shared and want you to know this is high on our teams radar. While it's not on the roadmap just yet, this is something we'd like to address and the team have done some initial discovery of.

    We'll be sure to share further updates on this with you all, here.

    Helen Thompson supported this idea  · 
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    Helen Thompson commented  · 

    its annoying that other accounts programmes will let you set up automatic statements for month end, but Xero won't only sending reminders for individual invoices, which most of my customers would get at least 10-30 reminders a month, rather that one statement!!