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  1. 8 votes

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    Great to hear you're using the new reconciliation of credit notes, Thornlie. We appreciate the feedback on this here and I've made sure to share back with our product teams.

    I'll share if there are any updates planned for this with you here.

    Helen Thompson supported this idea  · 
  2. 44 votes

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    Hi everyone, thanks again for all the feedback we’ve received about this flow here. Our team has taken this on board.

    It’s worth highlighting that the pop up window that shows for every payment is part of the payment flow to determine how you’d like to process the payment - You can choose to pay by online bill payments or manual payment. We want to be upfront that we don’t have any plans to permanently remove this flow.

    However, based on feedback the team has added a selection to the modal in the screenshot here ”‘Don’t show again” to return to the original experience when it's possible to continue with manual batch domestic payments.

    If you check this option you’ll be taken back through the older payments flow the next time you go to make a payment of this kind.

    Please note, if you simply click the ‘X’ button in…

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    Helen Thompson commented  · 

    OMG this is so annoying, its driving me insane, I make about 5-10 payments every day and this pop is SOOOOO annoying, please remove this, not all companies want to use you online bill system, its not economically viable for us to use.

    Helen Thompson supported this idea  · 
  3. 92 votes

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    Helen Thompson supported this idea  · 
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    Helen Thompson commented  · 

    Please can you put page forward or back at the top of the page on Banking, invoices and bills, etc. rather than at the bottom, going all the way down so you can back or forward is annoying, most accounts packages have it at the top and bottom

  4. 340 votes

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    Hi everyone, it's great to have the insights from your support and comments here. We understand how sending overdue statements would help in cashflows and reduce steps in following up on the most important payments from customers.

    We appreciate the needs you've shared and want you to know this is high on our teams radar. While it's not on the roadmap just yet, this is something we'd like to address and the team have done some initial discovery of.

    We'll be sure to share further updates on this with you all, here.

    Helen Thompson supported this idea  · 
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    Helen Thompson commented  · 

    its annoying that other accounts programmes will let you set up automatic statements for month end, but Xero won't only sending reminders for individual invoices, which most of my customers would get at least 10-30 reminders a month, rather that one statement!!