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Banking & chart of accounts

Customer ideas for bank accounts, bank feeds and chart of accounts

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Banking & chart of accounts

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  1. For accounts where transactions are posted and then additional transactions clear those transactions it would be great to have a reconciliation feature where these can be matched off (only when they net to zero). The the remaining unmatched transactions make up the account balance. This would save us hours each month.

    75 votes

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    Hi, thanks for sharing this idea. This might be useful for situations such as suspense accounts, where entries are intended to net each other off.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  2. When reconciling bank transactions in Blue Xero, the "Split" option is currently only available at the individual transaction level in the "1. Find & select matching transactions" section.

    It would be much more efficient if the "Split" option were also available in the "2. View your selected transactions" section. This would allow users to first select all invoices or bills that form part of a single payment, and then apply the split at that point, rather than needing to split each invoice or bill individually.

    Additionally, if an invoice is selected without being split and the user moves on to…

    42 votes

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    Hi Natascha thanks for raising this here. Appreciate the need for having Split payment available on both steps. We're moving this idea to gain more support from the community. We'll monitor this space for more traction. You can now share this idea with your friends and colleagues so they can add their vote too.

  3. On the Find and Select Matching Transactions screen, it would be nice to have a filter that only displays payments and refunds (IE - excludes the unpaid invoices). I record payments on the day that the credit card was posted, but don't reconcile until the deposit. A great deal of my customers are on payment plans, so hiding the unpaid invoices would speed things up for me.

    12 votes

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    Thanks for sharing this idea around being able to further filter the Find and Match options 🙂

    We've reviewed it and moved it to Gaining support. This means the idea is now open for other customers to vote on and comment, which helps build a clearer picture of the level of interest and the different ways this could be useful.

    If further filtering in Find and Match would improve your workflow, it would be helpful to add a vote or comment with a bit more detail on the types of filters you'd want to use and the scenarios where they would make the biggest difference.

    We’ll continue to track the feedback shared here.

  4. Improve the sorting functionality within the Cash Coding screen to sort by Account. When I review the transactions (esp ones that have rules) it's difficult to assess if they've been categorized correctly and might need changes.

    Additional ask would be to improve the sort logic that already exists. When you sort by Description it should show A-Z and then blanks at the bottom, or Z-A with blanks at the start. But you can see in the screenshot it's sorted by Description but one transaction is floating in the middle of blanks...why?

    37 votes

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    Hi everyone! thank you so much for taking the time to share your idea with us! We really appreciate you flagging that the sorting function on cash coding isn't quite sorting the blanks first, but instead is just going straight from ascending to descending by date (or vice versa). We are moving this idea over now so it can gather more support from the rest of the community. Please feel free to share it with any of your peers who would also love to see this feature implemented.

    We'll be keeping a close eye on this space in the meantime. Thanks again for your valuable input.

  5. Ability to reconcile transactions to a bank statement at the end of a period, and closing it to prevent transactions being deleted or unreconciled in that period.

    This feature is currently available to US and CA organizations(https://central.xero.com/s/article/Reconcile-a-period) - This idea is asking for this feature to be extended to all regions.

    93 votes

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    Hiya team, we wanted to share another update with you all. As our product team conduct discovery for potentially extending the Reconcile period feature to more regions we'd love to get our community's active engagement in the process.

    If you'd be interested in collaborating with our team on the research they're doing for this please reply on this idea or respond directly to our update 💬and we'll be happy to share your details with them for further contact. Thank you!

  6. This is a big concern when there are business owners who don't understand the consequences of this feature if it is wrong. It is not tested and not trusted as far as I am concerned. It needs to be able to be removed from the reconcile screen.
    It needs to be in the settings ONLY, not where it can be accidentally clicked or chosen with good intentions.

    20 votes

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    Hi Fiona and Annie, thanks for raising this here. Appreciate the need to move the feature to an area where it is accessed with intention and not accidentally. We've moved this idea to gain more support from the community and allow other users like yourself to share their thoughts. We'll monitor this space for more traction.

  7. I'm just exploring the new "Reconciled Transactions" page and was just thinking how great it would be if, in addition to the "Method" column, there was something like a "Reconciler" column which would show which user reconciled the transaction. This would also be great as a you only want to review the transactions reconciled by a particular user, e.g., the client as an accountant or the owner of the file might like to review a bookkeeper's reconciling. Or even just to see who is the predominant reconciler would make this feature extremely helpful.

    14 votes

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    Thanks for letting us know what changes matter most to you! Your idea is now in the hands of the community.

    Now is a great time to share the post with your team and colleagues to gather more votes. We’ve also opened up the comments so others can chime in on how your suggestion would make their experience with Xero even better.

  8. The new manual journal screen after the update... this is terrible. Please revert back the ability to see the post date. Currently, you can only see the journal title. Additionally, the journal does not need to fill the whole page. Stop trying to be like QBO, you are better. The old look was precise and easy to navigate. This new look is clunky and difficult to navigate.

    4 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  9. Filter the bank reconciliation by spend or received

    Simple to complete the debtors first / or creditors

    83 votes

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    Hi everyone ✨

    Thanks for continuing to share your feedback on this idea. We’ve seen a lot of interest in having more detailed filters in Bank Reconciliation, including separate fields for Spent and Received amounts, and for Bill Numbers and Invoice Numbers 😊

    We understand how clearer filtering would make it easier to review transactions, track activity, and find the right items faster when reconciling.

    We’re moving this idea to Gaining Support so other customers can vote and add comments. The more detail we can gather on the situations where this would help most, the better this helps our team understand the impact and prioritise future improvements ✨

    We’ll continue to monitor the feedback here and share any updates as we have them.

  10. Our clients would like and update to the bank reconciliation screen, color coding spent items and receive items so that they can tell at a quick glance if it was money that has come in and money that has gone out of the bank account.
    Having everything as white makes it difficult to do their coding.

    25 votes

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    Thanks for sharing your idea to colour code spent and received items on the bank reconciliation screen.

    We've reviewed your request and it's a great one. Now, it's up to the community to show their support.

    Be sure to share your idea with colleagues and others who would benefit from this feature so they can add their vote and comments. This will help our product team see just how important this improvement is to our users.

  11. Provide a report which shows all bank accounts listed alongside the latest reconciled month for each bank account to provide a quick overview of which bank accounts have not been reconciled.

    14 votes

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    Hi Maria, thanks for sharing your thoughts on this reconciliation period report idea. It’s been helpful to understand how a single view of reconciliation status for all bank accounts could support the way you manage your work.

    This idea has now moved to Gaining Support, so it’s open for the community to add votes and comments. If others would find this useful, it’d be great to hear how it could fit into your workflow or any specific use cases you have in mind. That kind of detail really helps guide what we explore next.

  12. Hi,
    What about generate a report that lists reconciliations by date reconciled, rather than date of transaction?
    That way, if you realise after some time that you have made a mistake in your reconciliations, you can easily identify it having happened during the current session or a previous session of data entry.

    4 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  13. Instead of referring to reconcile transactions, it would be better to refer to categorise or allocate transactions.

    Bank transactions are categorised - we tell Xero what each transaction is for - answers "What was this for?" However at present this is called Reconcile transactions

    Reconciling an Account - is matching the above transactions to the bank's records (statement) - checking that every transaction in Xero matches what actually happened in the bank account and the end balance matches.

    The terminology seems to confuse some and they think by categorising/allocating a transaction they have reconciled the account.

    27 votes

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    Thanks for your feedback and for pointing out how the term "Reconcile" can be confusing—especially for those new to Xero or bookkeeping.

    We get that using clearer terms like "Categorise" or "Allocate" might feel more intuitive and help reduce confusion when working through bank reconciliation.

    Right now, this idea’s open for feedback and support, so feel free to keep voting and sharing how a change like this could help in your day-to-day.

  14. It would be ideal when in reconcile bank, under the Account Transactions tab, that the lines are sorted newest to oldest as the first option under each sort category.

    Now that we are years into using Xero, it is not necessary to see the old transactions as a first see option.

    I typically sort my account transactions by Status as I want to see unreconciled items on the top and directly beneath that is the reconciled but the first line is the very first transaction posted years before. If I am trying to find a double entry in account transactions…

    24 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea to show newest transactions first when sorting and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  15. We have a major customer who pays multiple invoices but splits their remittance across more than a single bank statement line. There does not seem to be ability to match a bulk deposit against more than one bank statement line.

    8 votes

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    Hi!


    Thanks for sharing your idea about how you'd like to see the reconciliation process improved.


    We've reviewed your idea, and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit, so they can add their votes and comments about how this would be helpful for them, too!

  16. In Bank rec window, when you try to reconcile a money receive, you could upload the remittance advice from customer PDF or excel, then Xero could auto match all the existing invoices/credit notes

    6 votes

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    Totally get the forward thinking here, thanks for sharing! We're continuing to think about how we can bring more automation to reconciling your accounts and while this isn't something we have direct plans of atm we'll keep a close eye on the support here and be sure to share if there are any updates planned.

  17. Refund transaction that links to a previous Spend money transaction
    Hi Xero users,
    When we received a refund for a payment, the only option is to record the received amount as a separate transaction in the same account.
    There is no option to link the refund transaction to the previous completed spend transaction unless it is a Bill.
    It would be very helpful if Xero can add this feature
    This way, when we click on a spend transaction, we can know immediately if it is refunded or not, cause the two spend and received transactions are at different date so…

    2 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  18. Ability to allocate part bank payments to a full spend money transaction already entered, instead of deleting the part payments and marking the full spend money transaction as reconciled

    4 votes

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    Hi everyone, thanks for bumping this idea . We understand you’re looking for a more visible way to split bank transactions from the reconciliation screen, so you can break down a single transaction into multiple categories more easily.

    Having the split option more accessible could help make reconciliation quicker and reduce the need to search through additional steps.

    We’ll continue to keep track of this idea and gather feedback from the community.


  19. We make one Batch payment to suppliers each day. So we simply reconcile on the 'Find and Match' screen against the bills or overpayments. If however, we accidentally paid reconciled a payment to the wrong supplier, we have to 'Remove & Redo' the full payment - and then re-reconcile correctly.

    Xero should have the ability to simply EDIT the reconciliation to change allow us to change the contact or whatever other permutations might be.

    Or atleast include this in the Find and Recode facility somehow

    2 votes

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    Thanks for sharing more detail around your workflow. We understand the request to edit a reconciled batch without needing to remove and recreate it. Having the flexibility to make minor changes to an existing batch could help save time and reduce rework.

    In the meantime, you can leverage the Batch Payment feature to select relevant bills and credit notes from the Bills list, and create a batch payment transaction. You can then simply match the batch payment transaction to the statement line without having to manually select each bills from the Find & Match table.

    We've updated this idea to Gaining Support so we can continue tracking interest from the community. If this would improve your workflow, add your vote and let us know how you'd like to use it.

  20. On the bank account transactions pages, when someone has paid one of my invoices, it displays as 'Payment: Joe Bloggs', it should display as 'Receipt: Joe Bloggs' as i have received the monies not paid them.

    7 votes

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    Thanks for your feedback and for pointing out how the term "Payments" can be confusing—especially for those new to Xero or bookkeeping.


    We get that using clearer terms like "Receipt" or "Payment Received" might feel more intuitive and help reduce confusion when working through allocation of payments on an invoice.


    Right now, this idea’s open for feedback and support, so feel free to keep voting and sharing how a change like this could help in your day-to-day.

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