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  1. 2 votes

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    Hi everyone, we’ve seen some good chatter around buying Crezco bill payment fees in batches. For those handling a high volume of transactions, being able to buy fees in bulk would make this process quicker and smoother.

    At the moment, Xero doesn’t support batch purchases for bill payment fees, but this idea is now in Gaining Support.

    If this sounds like something that would help your workflow, please add your vote or share your thoughts. The more feedback we get, the better we can show the product team how important this is.

    We’ll keep you updated here as we learn more.

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    Sue Gulliford commented  · 

    On the bill payments screen a message pops up to pay bills directly but only 5 per month. Who pays only 5 bills per month? Why is it restricted? Could it be for more or have the option to switch the pop up off please?

    Sue Gulliford supported this idea  · 
  2. 317 votes

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    Sue Gulliford commented  · 

    Great idea, this would be better than automatic overdue invoices which are just annoying to many of our customers who have frequent, small invoices (imported from other software)

  3. 194 votes

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    Sue Gulliford commented  · 

    The current statement options don't let me send a statement up to the end of last month when a payment has been received in the current month - except as others have said using the receivable invoice summary or detailed report which is not pretty. Customers often ask for this so please add it!

    Sue Gulliford supported this idea  · 
  4. 411 votes

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    Hey community, we get the vying interest in this and how having a copy of the invoice sent within Xero would help when following up with debtors, or in disputes.

    As many of you have pointed out, the best option that exists within Xero for now is to use the 'send me a copy' checkbox. This gives you a solid record in your own email inbox to fall back on. While it takes a little setting up you could create a filter in your email inbox to route these to a specific folder for reference.

    Another smart tip as shared here could be setting up a dedicated email address to file these automatically, and keep things organised.

    Though not a solve for the body of the email that's being asked here, a change that we recently made for invoices is that all sent invoices will include the primary To: email address…

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    Sue Gulliford commented  · 

    Ditto what everyone else is saying- this should be an integral part of Xero

  5. 858 votes

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    Hi everyone, our product teams are continuously reviewing and reprioritising their roadmaps for future work and although we don’t have any plans to change the credit application process this year, this is something we will investigate more closely in 2026.

    As we begin to explore work for enabling credit notes in the bill payments flow, we’ll reach out for input to help us shape the design and approach so we cater for the widest possible requirements. Thank you all, and we’ll be back to share when exploration starts.

    Sue Gulliford supported this idea  ·