Settings and activity
2 results found
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22 votes
Hi team, we appreciate the feedback we've received around the need to manually refresh widgets on the homepage for organisations with higher volumes of data.
Our product teams have been paying close attention and monitoring usage and we have recently released an update that will improve the experience for these larger organisations - Reducing the automatic update from 24 hours to 1 hour. Meaning your data is more recent and up to date, and saving you from having to manually refresh as often. 🙂
To reconfirm the rationale and how this works - To help the homepage load efficiently, some widgets in these organisations show data from the last 1 hour by default.
- These widgets are designed to automatically update with the latest figures from the last 1 hour when you log in.
- If you need to see the most up-to-date numbers in-between the 1-hourly automatic updates, simply click the…
Alistair Hooper
supported this idea
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An error occurred while saving the comment An error occurred while saving the comment Alistair Hooper
commented
I am absolutely amazed that the Homepage does not automatically refresh. What a nonsense that a Home page isn't showing the most up to date information/status. I have 13 bank accounts of one sort or another and so now need to press 13 extra buttons to get the accurate picture. That, to me is a MASSIVE step backwards in terms of efficiency.
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363 votes
Hi community, thanks for all the support here. We appreciate how some users would find a notification for items awaiting approval a time-saver, and could improve efficiency in approval and payments.
You may have heard of our new homepage experience that will be rolling out to all customers over the coming months. With improvements to the Invoices owed to you, and Bills to pay widgets there is now a summary for invoices and bills that are awaiting approval, with clickable links so you can go straight to the list of invoices or bills to approve. We know this isn't a direct notification of sorts but should help you get a good feel for these at a glance - If you don't have this yet you can get a feel for what's coming in the homepage from the demo company.
We want to be upfront that while we'd like to explore…
An error occurred while saving the comment Alistair Hooper
commented
Just adding a more general to Xero senior management. I really like Xero but you must speed up the pace of development role outs. This simple notification is a simple but classic example. I am of an age (that means "old") and I have seen several systems get overtaken by the speed of change. You, Xero, were part of that at one time. But if you don't speed up you will be on the other end of it before you know it.
Alistair Hooper
supported this idea
·
An error occurred while saving the comment Alistair Hooper
commented
I can't see why this wouldn't be a basic requirement for anything other than a very small business so please get on with developing it! For any business where operational responsibilities lie outside Finance and costs need to be approved it really is needed
I have added a comment to this point raise already but to me it is so important that I am writing again as a separate comment so it is clear. I find it utterly bizarre that the Home page does not auto update - Surely one of the main purposes of a Home page/Summary page is to show an accurate and current position. I have 13 bank accounts of one sort of another (if you include credit card accounts that I have set up as bank accounts) and so now I have to press the "Refresh" button 13 times because items reconciled do not show as such unless I manually refresh - that is a MASSIVE step backwards from an efficiency point of view on top of it not showing the right position. Can someone explain why this functionality was stopped and change it back as soon as possible.