Notifications - Email/notification when items are Awaiting Approval in Xero
Ability to notify an approver within the Xero org when items are in the Awaiting Approval status.
Purpose: Approver can approve or decline the transactions faster.
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Carlee Williams commented
I would like to throw my support towards this one also. I'm baffled this is not already a feature.
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Peter Whitmore commented
We can only assume there's a commercial reason for you not to add this feature, as this, like so many other obvious 'common-sense' and technically relatively easy features to add, are not. It's such a shame as you are building a lot of brand resentment over time because of this. There must be a middle ground you can think of to bring a loyal (but increasingly frustrated) customer base a host of must-have features without causing political issues amongst your app community, or shooting yourselves in the foot re any other commercial internests/apps you might benefit from?
What about a Premium Features Bundle Add-On or something? People would be happy to pay an extra little something for a raft of misc features, or even a nominal fee for each small add on, such as:
- Notifications for things such as invoice status changes
- The ability to forward attachments in for automated recurring bills and have them paired up.Currently it's giving lots of customers the impression that you're not actually a leading tech company when so many simple features are disregarded at the expense of user experience and efficiency – it's costing people a lot of money and it needn't.
Rant over, but it's in everyone's interestests to take a hold of this as the Xero brand reputation and likelihood of people recommending Xero is diminishing from what I can tell. Which is a shame.
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Dawn Riddell commented
I have just asked the same question, cannot believe it has not been actioned and everyone has been asking for over 2 years.
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Sarah Conroy commented
When are they looking at doing this?
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Angela Miller commented
I can't believe this is a feature that has been being requested since April 2022 and it still hasn't been rolled out. Is there a timeline for this at all?
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Inês Cruz commented
Hello, is there a deadline on this new function? This would make a big change on our day to day tasks.
Thank you
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Claire Wyndham commented
Has this function been added yet? We have just started to use the approval process and I need to be able to notify my boss that there are payments waiting approval.
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Aaron Howe commented
There is presently no equivalent workflow in Xero to handle this externally without paying for API access. Even if it needs user roles which would be difficult to retrofit, reminders could go to the main administrator(s) in Xero indiscriminately and would likely not impact them very much.
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LUIGI CARLINI commented
Please add this important feature.
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Petru Uys commented
Yes please!!!!
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Belinda Manners commented
It would be extremely useful if the Approver received notifications when items are awaiting approval.
Much time would be saved if this was done automatically, making the process more efficient and streamlined. -
Chris Riddell commented
Am sure there are plenty of things to approve, but particularly important to me is approval of timesheets - is time critical to make sure done in time for pay run each month. Only a small business, so timesheets are ad hoc and not a given each month
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Joseph Kiptibai commented
Its very critical for me, the benefits are as below
>Faster approvals: Approvers see notifications immediately, speeding up decision-making.
>Increased efficiency: Reduced wait times for transactions to be processed.
>Improved visibility: Clear awareness of pending approvals for better tracking.
>Enhanced communication: Direct notification keeps approvers informed and engaged.
>Streamlined workflow: Smooth and timely progress eliminates bottlenecks.Overall: This feature saves time, improves communication, and optimizes financial workflows within Xero
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Theresa Benson commented
@xeroteam - Why does something so simple take so long to implement. This is a necessary feature to make your product more usable for businesses. I'm in the business of building technology and this should take a day maximum to do yet its been left hanging since 2022!! Come on guys
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Phill Berry commented
Absolute must for small businesses, larger businesses might have someone working in Xero daily, whereas like myself just starting out, we have to login each day just to check if there are any invoices waiting to be approved.
Either email or maybe a push notifiction in the app would be really useful!
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Eben Bekker commented
Please add function to notify someone of approval awaiting. This is a no-brainer
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Belinda Manners commented
Having an automatic notification sent to the approver when Purchase Orders have been raised would save so much time and would avoid the need for manual emails to be sent. Would be great if this could be set up asap.
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Hannah McGillivray commented
would fast track things and avoid me having to send messages to the approver as a reminder. this should be a standard feature!
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Kim Hodgson commented
This would be a game changer for us. Xero please advise if this is in production at present.
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Alistair Owens commented
This would be incredibly useful, I am rather surprised that it is not already there. Although I see the suggestion was first mooted in 2012 so I shall not hold by breath!